Datacenter Services & Infrastructure

Covering the companies, products, services and technologies of the global datacenter market.

The Datacenter Services & Infrastructure Channel focuses on the global datacenter market with research covering critical metrics such as capacity and utilization as well as products, technologies, strategies and trends used by companies building and managing advanced, resilient and efficient datacenters. Technologies covered include mechanical and electrical equipment; connectivity; demand-side energy approaches; IT hardware and software for the management of datacenters (such as DCIM); prefabricated and modular datacenters; and ‘edge’ datacenters. Services covered include multi-tenant datacenter services and interconnection, segmented by key regional markets, both in the US and globally. Specific deliverables include profiles of vendors, geo-specific evaluations, examinations of key trends, analysis of M&A activity, and tracking of the ongoing expansion activity of datacenter operators and hyperscalers. Aimed at executives from datacenter providers, as well as vendors, investors and real estate professionals, the Datacenter Services & Infrastructure Channel covers the overall size, scope and growth of multiple aspects of the datacenter industry.

Contributing Analysts
Research Director, Datacenter Infrastructure & Managed Services

Kelly Morgan

Kelly joined 451 Research, a part of S&P Global Market Intelligence, in April 2011 as an analyst covering the economics and finances of the datacenter and hosting industries. In her current role, she leads the analyst team that tracks datacenters, interconnection and content delivery worldwide. Coverage includes trends, providers, services, market size, supply/demand, M&A and technology.

Kelly's Profile
Principal Research Analyst, Datacenter Services & Infrastructure

Dan Thompson

As a Principal Research Analyst for 451 Research, a part of S&P Global Market Intelligence, Dan Thompson provides insight into the multi-tenant datacenter (MTDC) market space. He currently leads the research in APAC and Latin America, while also assisting in the coverage of North America. Dan is particularly focused on MTDCs that are trying to move up the stack to offer additional services beyond colocation and connectivity.

Dan's Profile
Senior Analyst, Datacenter Networking

Craig Matsumoto

Craig Matsumoto is a Senior Analyst at 451 Research, a part of S&P Global Market Intelligence, focusing on the confluence of CDNs, interconnect fabrics and edge computing. Craig has covered service provider and enterprise networking since the dot-com bubble of 1999, including more than 10 years at Light Reading, where he covered broad topics including optical networking, routing and the then-new beat of software-defined networking.

Craig's Profile
Senior Research Analyst, Asia-Pacific Services

Agatha Poon

Agatha Poon is Senior Research Analyst for Asia-Pacific Services at 451 Research, a part of S&P Global Market Intelligence. She joined 451 Research in April 2010, bringing more than 15 years of experience as a market research professional and expertise in cloud computing and business transformation strategies. She is instrumental in providing support for advisory service engagements and leads the research program in the Asia-Pacific region, with a particular focus on cloud services and digital strategies.

Agatha's Profile
Research Analyst

Stefanie Williams

Stefanie Williams joined 451 Research, a part of S&P Global Market Intelligence, in April 2011. She is a Research Analyst on the Datacenter Services & Infrastructure team, covering North America and Australia. Her key research areas include state and local level incentives and compliance, including FedRAMP, HIPAA, ISO, PCI-DSS, SSAE 16, SOC 2 & 3, and Uptime Institute M&O and Tier Certifications.

Stefanie's Profile
Research Analyst

Rahiel Nasir

Rahiel Nasir is a member of the Datacenter Services & Infrastructure analyst team at 451 Research, a part of S&P Global Market Intelligence. Based in London, he covers multi-tenant datacenter service providers in the EMEA region with a particular focus on Africa and the Middle East, providing insights into the colocation, connectivity, cloud and managed services markets.

Rahiel's Profile
Research Analyst, Datacenter Infrastructure & Services

Jonathan Schroth

Jonathan Schroth is a Research Analyst on the Datacenter Infrastructure & Services team for 451 Research, a part of S&P Global Market Intelligence. His research focuses on datacenter economics and valuation as well as geographical coverage of markets including New York, Toronto, Montreal and Chicago.

Jonathan's Profile
Senior Research Analyst

Leika Kawasaki

As Senior Research Analyst at 451 Research, a part of S&P Global Market Intelligence, Leika Kawasaki oversees the development and maintenance of the company's Global Internet of Things (IoT) Market Monitor service and contributes to other Market Monitor portfolio service lines.

Leika's Profile
Associate Analyst

Jia Lyn Low

Jia Lyn Low is an Associate Analyst on the Datacenter Services & Infrastructure team at 451 Research, a part of S&P Global Market Intelligence. She is based in Singapore and her main area of focus is the Asia-Pacific markets.

Jia's Profile
Research Director, Market and Competitive Intelligence

Greg Zwakman

As Research Director of Market and Competitive Intelligence at 451 Research, a part of S&P Global Market Intelligence, Greg oversees the development and maintenance of the company's Market Monitor product line. Greg also serves as an analyst catering to the buy side and regularly participates in custom consulting projects focused on total and segment addressable market (TAM/SAM), ROI analysis, custom market share and size analysis, and more for a range of clients.

Greg's Profile
Senior Research Analyst

Perkins Liu

Perkins Liu is a Senior Research Analyst on the Datacenter Services and Infrastructure team covering datacenters in APAC and datacenter technology more broadly. Perkins is based in Rhode Island and has been in the datacenter industry for over 20 years, most recently as a Leader of Strategy and Business Development for the Cloud and Service Provider segment at Schneider Electric.

Perkins' Profile
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Learn more about our Datacenter Services & Infrastructure research

Recent Reports in Datacenter Services & Infrastructure
Datacenter Services & Infrastructure
Market Insight

Network-heavy Services are Coping with Coronavirus so Far

In late March, network monitoring vendor Kentik hosted a virtual panel session with Netflix, Zoom, Dropbox and Equinix, discussing how the coronavirus outbreak has affected each company's operations. A common thread during the session was that services have simply accelerating their growth plans, meaning they have coped but have absorbed any safety buffer that was in place.

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Datacenter Services & Infrastructure
2020 Trends Report Excerpt

COVID-19 Won't Narrow the Digital Divide in Africa and the Middle East

Africa and especially the Middle East currently lag the rest of the world in terms of the number of reported cases of people infected with the coronavirus. As a result, many of the countries that are home to the key datacenter markets across the MEA region have yet to implement the extreme measures that have locked down societies in recent weeks.

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Datacenter Services & Infrastructure
Market Insight

COVID-19: Keeping the Datacenter Lights on during a Crisis

It is the role of datacenter operators to be resilient – their customers expect that the lights will be kept on during any major disrupting event. This does not mean the current pandemic does not test the industry – far from it. Providers and customers have learned valuable lessons from the past.

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Datacenter Services & Infrastructure
Market Insight

The Trends Driving the Multi-Tenant Datacenter and Services Industry in 2020

Datacenter vendors and service providers are responding to the challenge by factoring in everything from climate concerns to 'edge' or proximity needs, and are adopting new business models and technological approaches.

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Datacenter Services & Infrastructure
2020 Trends Report Excerpt

2020 Trends in Datacenter Services & Infrastructure

Despite being complex, multi-million-dollar projects, clients expect datacenters to be built within weeks at an ever-lower cost, then to operate without fail as efficiently as possible for years, adapting along the way to technology that hasn’t been invented yet. Facilities must be the right size, in the right location, with the right connectivity.

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Datacenter Services & Infrastructure
Technology & Business Insight

Mexico: Leased Datacenter Market

This report provides an overview of the competitive dynamics in the market, a 451 Research Market Map™ of the competitors in the area, market share of the dominant providers, supply-demand and utilization trends, and discussion of planned multi-tenant datacenter builds.

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