Workforce Productivity & Collaboration

Covering the productivity, collaboration, communications and compliance technologies that are shaping the future of the collaborative work environment.

The Workforce Productivity and Collaboration (WPC) channel delivers market insight and strategic counsel to those deploying, providing and investing in the technologies shaping the future of collaborative work. A key theme for our agenda is how workforce tools are becoming more integrated, intelligent, social, self-organizing, automated and secure, which in turn is redefining how businesses think of their workflows and business processes. In essence, we track the technologies driving this future of work.

Contributing Analysts
Principal Research Analyst, Workforce Productivity & Collaboration

Chris Marsh

As Principal Research Analyst, Chris Marsh sets the vision for and manages the Workforce Productivity and Collaboration practice at 451 Research, a part of S&P Global Market Intelligence. The WPC practice focuses on a broad range of enterprise software including technologies supporting workforce planning, project and work management, collaboration, content and innovation management, learning and skilling and content creation.

Chris's Profile
Senior Research Analyst, Workforce Collaboration & Communication

Raul Castanon-Martinez

Raúl Castañón-Martínez is a Senior Research Analyst at 451 Research, a part of S&P Global Market Intelligence, based in Boston. He focuses on business communications and collaboration technologies such as enterprise messaging, voice, bots and intelligent assistants, speech recognition and cloud communications.

Raul's Profile
Senior Analyst, Workforce Productivity & Collaboration

Conner Forrest

Conner Forrest is a Senior Research Analyst with the Workforce Productivity & Collaboration team at 451 Research, a part of S&P Global Market Intelligence. His areas of focus are content management, HR tech and corporate performance management.

Conner's Profile
Associate Research Analyst

Rosanna Jimenez

Rosanna Jimenez is an Associate Research Analyst at 451 Research, a part of S&P Global Market Intelligence. Rosanna's coverage focuses on workforce productivity and collaboration software such as digital workspaces, asset creation tools and workforce management applications.

Rosanna's Profile
Research Director, AI Applications & Platforms

Nick Patience

Nick Patience is lead analyst for AI and machine learning for 451 Research, a part of S&P Global Market Intelligence. He is part of the company's Data, AI & Analytics research channel but also works across the entire research team to uncover and understand use cases for machine learning, an area he has been researching since 2001. Nick also oversees 451's Workforce Productivity & Collaboration research and is a member of 451 Research's Center of Excellence for Quantum Technologies.

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Research Director, Head of Voice of the Enterprise & Voice of the Service Provider

Liam Eagle

Liam Eagle is a Research Director and Head of Voice of the Enterprise (VotE) and Voice of the Service Provider practices at 451 Research, a part of S&P Global Market Intelligence. As head of VotE, he leads the production of 451's enterprise survey research, and with Voice of the Service Provider, he leads surveys on IT decision-making within service provider organizations.

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Research Director, Market and Competitive Intelligence

Greg Zwakman

As Research Director of Market and Competitive Intelligence at 451 Research, a part of S&P Global Market Intelligence, Greg oversees the development and maintenance of the company's Market Monitor product line. The Market Monitor provides market sizing, share and growth forecasts for emerging enterprise technology markets including IoT; data, AI and analytics; information security; cloud computing; datacenters; and hosting/service providers.

Greg's Profile
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Learn more about our Workforce Productivity & Collaboration research

Recent Reports in Workforce Productivity & Collaboration
Workforce Productivity & Collaboration
Market Insight

The Coronavirus Impact: 20 Long-lasting Changes We Expect

451 Research's Workforce Productivity and Collaboration team put on our thinking caps and came up with 20 trends, across three main themes where we expect change to happen: the emergence of a new people management stack, growing emphasis on virtual engagements, and more empowerment at the workforce edge.

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Workforce Productivity & Collaboration
Market Insight

Three Things HR Must Get Right in its COVID-19 Response

The sudden shift to large-scale remote work and social distancing has also taken a toll on human resources (HR) and the people function as well.

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Workforce Productivity & Collaboration
Market Insight

Coronavirus Quick Fixes aren't Scalable; Business Leaders Must Rethink Work Itself

The shift to mass remote work will likely expose how much work across the enterprise has been stitched together based on assumptions, tradition, conversations, meetings and siloed tools giving very imperfect information, as well as...

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Workforce Productivity & Collaboration
Market Insight

Coronavirus will Disrupt your Workforce: Ensure that you have the right Tooling Strategy for Remote Workers

No business function remains untouched by the rippling effects of the outbreak, with leadership needing to implement comprehensive mitigation strategies.

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Workforce Productivity & Collaboration
2020 Trends Report Excerpt

2020 Trends in Workforce Transformation

In 2020 we anticipate seeing more around new approaches to visual and spatial productivity, a growing emphasis from HR and IT working in unison to craft an engaging employee experience, and new types of digital workspace.

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Workforce Productivity & Collaboration
Technology & Business Insight

ESG and Technology: Impacts and Implications

How to effectively treat environmental, social and governance issues, collectively known as ‘ESG,’ is shaping up to be one of the most significant agendas of our time. Major commitments are being made in company boardrooms, but the ESG mandate is challenging for many companies to embrace.

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