Workforce Productivity & Collaboration

Covering the productivity, collaboration, communications and compliance technologies that are shaping the future of the collaborative work environment.

The Workforce Productivity and Collaboration (WPC) channel delivers market insight and strategic counsel to those deploying, providing and investing in the technologies shaping the future of collaborative work. A key theme for our agenda is how workforce tools are becoming more integrated, intelligent, social, self-organizing, automated and secure, which in turn is redefining how businesses think of their workflows and business processes. In essence, we track the technologies driving this future of work.

Contributing Analysts
Research Director, Workforce Productivity & Collaboration

Chris Marsh

Chris Marsh sets the vision for and manages 451 Research's Workforce Productivity and Collaboration practice. His own research focuses on workforce productivity software including the project, team, task, content and innovation management applications into which businesses are putting more of their data and workflows.

Chris's Profile
Senior Analyst, Workforce Collaboration and Communications

Raul Castanon-Martinez

Raul Castanon-Martinez is a senior analyst based in Boston focusing on business communications and collaboration technologies such as enterprise messaging, voice, bots, speech recognition and unified communications. Before 451 Research, he was a product manager at EMOSpeech, analyzing emotion recognition technology.

Raul's Profile
Senior Analyst, Workforce Productivity & Collaboration

Conner Forrest

Conner Forrest is a Senior Analyst with the Workforce Productivity & Collaboration team at 451 Research. His areas of focus are content management, HR tech and corporate performance management. Before joining 451 Research, Conner worked as a senior editor with CBS Interactive, covering a variety of enterprise tech trends.

Conner's Profile
Associate Analyst

Rosanna Jimenez

Rosanna Jimenez is an Associate Analyst at 451 Research. Prior to joining the analyst team, Rosanna worked with 451 Research sales supporting vendor and end-user research requests. Rosanna holds a bachelor’s degree in Marketing from Suffolk University.

Rosanna's Profile
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Learn more about our Workforce Productivity & Collaboration research

Recent Reports in Workforce Productivity & Collaboration
Workforce Productivity & Collaboration
2020 Trends Report Excerpt

2020 Trends in Workforce Transformation

In 2020 we anticipate seeing more around new approaches to visual and spatial productivity, a growing emphasis from HR and IT working in unison to craft an engaging employee experience, and new types of digital workspace.

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Workforce Productivity & Collaboration
2020 Trends Report Excerpt

2020 Trends in Communications, Connectivity and Collaboration Technologies

The demand for more flexible, extensible and purposeful forms of communication is growing, taking enabling technologies out of application silos with growing programmability, voice user interfaces, and automation.

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Workforce Productivity & Collaboration
Webinar

2020 Trends in Workforce Productivity & Collaboration

This webinar was hosted on Feburary 12, 2020 by Research Director Chris Marsh.

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Workforce Productivity & Collaboration
Market Insight

Four Approaches to Supporting the Digital Employee Experience in Retail Operations

While they have typically remained outside the scope of IT and traditional business communications, organizations are increasingly looking to address the technology requirements of frontline workers.

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Workforce Productivity & Collaboration
Market Insight

AI and Voice-Enabled Applications Will Change How We Work in 2019

Our expectation was that human-computer interaction (HCI) could evolve and that by 2015, voice-enabled applications would be widely used on computers, smartphones and wearable devices by consumers and in the workplace. It is four years past our initial prediction, but there are signs that 2019 will be a turning point for the industry.

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Workforce Productivity & Collaboration
Technology & Business Insight

Communications PaaS - Turning Business Communications Inside Out

Business communications are transitioning into an open, software-defined ecosystem that will enable intelligent, communications-enabled workflows for customer and employee interactions.

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