Workforce Productivity & Compliance

Covering the productivity, collaboration, communications and compliance technologies that are shaping the future of the collaborative work environment.


The Workforce Productivity and Compliance (WPC) channel delivers market insight and strategic counsel to those deploying, providing and investing in the technologies shaping the future of collaborative work. A key theme for our agenda is how workforce tools are becoming more integrated, intelligent, social, self-organizing, automated and secure, which in turn is redefining how businesses think of their workflows and business processes. In essence, we track the technologies driving this future of work.


Contributing Analysts

Learn more about our Workforce Productivity & Compliance research

Recent Reports in Workforce Productivity & Compliance
Workforce Productivity & Compliance
Market Insight

AI and Voice-Enabled Applications Will Change How We Work in 2019

Our expectation was that human-computer interaction (HCI) could evolve and that by 2015, voice-enabled applications would be widely used on computers, smartphones and wearable devices by consumers and in the workplace. It is four years past our initial prediction, but there are signs that 2019 will be a turning point for the industry.

Workforce Productivity & Compliance
Report Excerpt

2019 Trends in Workforce Productivity & Compliance

Productivity software has never been as disruptive or as exciting as it is now. What we are witnessing is the reformulation of the entire category of tools and technologies.

Workforce Productivity & Compliance
Technology & Business Insight

Communications PaaS - Turning Business Communications Inside Out

Business communications are transitioning into an open, software-defined ecosystem that will enable intelligent, communications-enabled workflows for customer and employee interactions.

Workforce Productivity & Compliance
Technology & Business Insight

The Emerging Era of Smart Content

Modern experiential expectations for employees and customers and the need for greater business operational efficiencies are placing new demands around how content is generated, used and managed. We will examine how intelligence is redefining the content management landscape, catalyzing new intelligent content services and unlocking the value of unstructured data as key enablers in the future of work.

Workforce Productivity & Compliance
Technology & Business Insight

The Future of Productivity Software

The productivity software space is undergoing rapid change as innovation disrupts legacy segment oligopolies, including what we term the ‘Work Intelligence Platform,’ a new archetype that is emerging for productivity software.