Recent Research from Alan Pelz-Sharpe

• Market Monitor: Social Business

  By Greg Zwakman Alan Pelz-Sharpe Matt Mullen March 14 2016 | Market Monitor & Forecast

  This report from 451 Research's Social Business Market Monitor reflects vendor performance through Q4 2015. Using the broadest definition, the Social Business market consists of the following segments: Information Governance (Privacy & Compliance and Data Discovery); Enterprise Collaboration & Communication; EMC & File Sharing; Workforce Management; Marketing Automation; CRM & Customer Support; Social Media Monitoring & Management; Web Experience Management; and Digital Commerce. This report provides a granular analysis of four of those segments: Marketing Automation; Social Media Monitoring & Management; Enterprise Collaboration & Communication; and Web Experience Management. Going forward, we will expand our coverage to include more of the aforementioned market segments.

  Customer Experience & Commerce

• OpenText positions itself for the digital transformation age

  By Alan Pelz-Sharpe November 16 2015 | Market Insight

  The Canadian software company had its annual customer event in Las Vegas this month. It gave us a chance to get a feel for how a very traditional company plans to be on the cutting edge of the digital transformation ahead.

  Customer Experience & Commerce

• xTuple brings commerce to the supply chain

  By Alan Pelz-Sharpe November 13 2015 | Market Insight

  The company is a small player in a business applications world made up of giants. Having built out its mobile credentials over the past few years, xTuple is now eyeing opportunities involving commerce applications.

  Customer Experience & Commerce

• Cloud ECM veteran SpringCM pivots toward the world of contract management

  By Alan Pelz-Sharpe November 12 2015 | Market Insight

  Managing contracts is one of the biggest bottlenecks in the sales pipeline. Few firms have a formal contracts process, and if they do, it is usually poorly followed. SpringCM is fixing that problem with an application that it says is easy to use and enforce.

  Customer Experience & Commerce

• Dropbox is gunning for the enterprise buyer

  By Alan Pelz-Sharpe November 10 2015 | Market Insight

  Long considered only an option for consumers and SMBs, Dropbox has upped the ante with a swathe of new enterprise-focused product announcements.

  Customer Experience & Commerce Cloud Transformation

• MangoApps gaining recognition in the social intranet market

  By Alan Pelz-Sharpe November 9 2015 | Market Insight

  Social intranets, or at least the concept, are taking hold as firms look to overhaul their first-generation intranets. MangoApps, an enterprise collaboration software provider, has been around for a while and is now starting to gain momentum.

  Customer Experience & Commerce Cloud Transformation

More research from Alan Pelz-Sharpe