Haley Brown

Haley Brown

Senior Research Associate | Boston, MA

Biography

As a Senior Research Associate in the Customer Experience & Commerce Channel at 451 Research, Haley Brown contributes coverage to a range of customer experience software markets including mar-tech, sales, digital commerce and customer service from both a qualitative and quantitative perspective. She also contributes to the design and writing of consumer and enterprise insight-driven survey products, VoCUL (Voice of the Connected User Landscape) Connected Customer survey and VotE (Voice of the Enterprise) Customer Experience and Commerce survey.

Prior to joining 451 Research in 2018, Haley graduated from Suffolk University with a BS/BA in Global Business and Marketing and is fluent in German.


Recent Research from Haley Brown

New Alert Set

"My Alert"

Failed to Set Alert

"My Alert"