Jean Crumrine

Jean Crumrine

Associate Director of Research | Washington, D.C., USA

Biography

Jean Crumrine is Associate Director of Research for 451 Research. She has over three decades of experience conducting market research, including an extensive focus on macroeconomic, business and technology trends. She has also worked in the financial markets, media research, and real estate development consulting. She previously worked for Investment Company Institute, the mutual fund industry trade association.

Jean holds a BA in Economics from St. Mary's College of Maryland and a master's degree in business administration from University of Maryland University College.


Recent Research from Jean Crumrine

  • VoCUL: Q2 2017 TV Service Provider and Alternative TV Trends (Representative)

    Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The traditional and OTT TV Trends end-user survey covers customer satisfaction, loyalty, and preferred providers for traditional and alternative streaming TV services. It also covers switching plans, cord cutting and demand for streaming services including Netflix, Amazon Instant Video, iTunes, Hulu, Sling TV, HBO Now, CBS All Access, and streaming devices such as Roku, Apple TV, Chromecast. This survey is organized into 3 sections: Overall Survey Demographics and Device Ownership, Current TV providers, switching plans, and OTT services by demographics and Current TV providers, switching plans, and OTT services by current use. It was fielded in June 2017 among approximately 1,000 respondents.

    Managed Services & Hosting Mobile Telecom Internet of Things

  • VoCUL: Q2 2017 Wireless Service Provider Trends (Representative)

    Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Wireless Service Provider end-user survey covers wireless provider and data plan trends including current providers, customer satisfaction and loyalty, plans to switch providers, future demand preferences, and dropped calls. This survey is organized into 4 sections: Overall Survey Demographics and Device Ownership, Wireless providers and data plans by demographics, Wireless providers and data plans by current use, and Wireless providers and data plans by employee usage. It was fielded in June 2017 among approximately 1,000 respondents.

    Managed Services & Hosting Mobile Telecom Internet of Things

  • VoCUL: Q2 2017 Mobile Payment Trends (Representative)

    Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The mobile pay and commerce end-user survey covers current and future use of mobile payment apps, mobile banking and shopping trends. The survey is organized into 3 sections: Overall Survey Demographics and Device Ownership, Mobile pay and commerce trends by demographic, and Mobile pay and commerce trends by current use. It was fielded in June 2017 among approximately 1,000 respondents.

    Customer Experience & Commerce Mobile Telecom

  • VoCUL: Q2 2017 Consumer App Trends (Representative)

    Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The consumer apps end-user survey covers current and future consumer apps usage trends. The survey is organized into 4 sections: Overall Survey Demographics and Device Ownership, Consumer apps trends by demographic, Consumer apps trends by current use, and Consumer apps trends by employee usage. It was fielded in June 2017 among approximately 1,000 respondents.

    Customer Experience & Commerce Mobile Telecom

  • VoCUL: Q2 2017 Consumer PC Buying (Representative)

    Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The PCs end-user survey covers PC manufacturers, operating systems and purchasing plans. This survey is organized into 3 sections: Overall Survey Demographics and Device Ownership, PC ownership and buying plans by demographics, and PC buying plans by current use. It was fielded in June 2017 among approximately 1,000 respondents.

    Customer Experience & Commerce Workforce Productivity & Compliance Mobile Telecom Internet of Things

  • VoCUL: Q2 2017 Consumer Tablet Buying (Representative)

    Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Tablets end-user survey covers tablet manufacturers, operating systems and purchasing plans. This survey is organized into 4 sections: Overall Survey Demographics and Device Ownership, Tablet ownership and buying plans by demographics, Tablet ownership and buying plans by current use, and Employee tablet usage. It was fielded in June 2017 among approximately 1,000 respondents.

    Customer Experience & Commerce Workforce Productivity & Compliance Mobile Telecom Internet of Things

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