Melanie Posey is a research director at S&P Global Market Intelligence. She leads the Cloud & Managed Services Transformation team and manages the Voice of the Enterprise cloud survey. Melanie has a long history as a technology industry analyst. In 2016, she joined 451 Research (acquired by S&P Global in 2019), bringing experience in strategy analysis, forecasting and enterprise/consumer insight for the cloud, hosting, IT services and telecommunications markets. Her current research focus is the impact of the cloud operating model on the IT industry, including the changing dynamics of enterprise IT, vendor and service provider strategies, and the ways cloud has evolved into a platform for digital innovation, transformation and implementation of emerging technologies. Throughout her career, Melanie has been a go-to commentator for the business and technology trade press and is a frequent speaker at industry and client events. She holds a master’s degree in international relations/international economics from the Paul H. Nitze School of Advanced International Studies, a division of Johns Hopkins University, a master’s degree in political science from the University of Michigan, Ann Arbor, and a bachelor’s degree in French from Amherst College.
As the public cloud services market approaches its 20th birthday, the stakes have changed. What was once a hyperscaler horse race has evolved into an up- and across-the-stack game in which industry expertise, technology integration, and platform and tools development assume greater importance — especially when it comes to generative AI.
Organizations plan to increase spending on infrastructure/platform as a service and public cloud, despite mixed macroeconomic sentiment and expanded adoption of FinOps and cloud cost management practices. Expectations for private cloud spending are also rising. Our Voice of the Enterprise: Cloud, Hosting & Managed Services, Budgets & Outlook 2025 survey reveals that new initiatives and overall business growth are key drivers for the anticipated rise in spending.
FinOps is evolving from a savings-driven culture to a value-driven discipline. Increasingly, public cloud infrastructure costs are being augmented with spending data from additional technology domains to deliver more holistic views for FinOps, CloudOps and/or IT asset management.
Organizations rely heavily on virtualization to make their IT environments more efficient and manageable, but recent market disruption has caused customers to reconsider their options. Take five minutes to read five Voice of the Customer qualitative interview comments and what they mean.
Innovation and technology leadership, ease of use, and cloud cost management features are the top attributes organizations use to evaluate cloud providers' performance and potential for continued engagement. 451 Research’s Voice of the Enterprise: Cloud, Hosting & Managed Services, Vendor Evaluations 2024 analyzes the drivers behind IaaS/PaaS public cloud provider selection, examines the vendors that organizations use for public cloud services and presents overall perceptions of vendor capabilities.
Voice of the Enterprise: Cloud, Hosting & Managed Services provides you with actionable data and insight to understand the key dynamics driving the information technology market.
Cloud, Hosting & Managed Services, Vendor Evaluations 2024 analyzes the drivers behind IaaS/PaaS/public cloud provider selection and presents overall perceptions of vendor capabilities.
This online survey of 966 respondents was conducted from Sept. 3, 2024, through Jan. 16, 2025. The margin of error for top-line statistics is +/- 4 pts at the 95% confidence level. The main part of the survey was fielded with approximately 200 respondents (current public cloud users).
Innovation and technology leadership, ease of use, and cloud cost management features are the top attributes organizations use to evaluate cloud providers' performance and potential for continued engagement. 451 Research’s Voice of the Enterprise: Cloud, Hosting & Managed Services, Vendor Evaluations 2024 analyzes the drivers behind IaaS/PaaS public cloud provider selection, examines the vendors that organizations use for public cloud services and presents overall perceptions of vendor capabilities.
Crosstabs (Excel tables | Download link in sidebar to the right) – Crosstabs of complete worldwide and regional survey results datasets, including key metrics and segmentation.
Charts and Figures (PowerPoint charts | Navigate charts in sidebar to the left | Download link in sidebar to the right) – PowerPoint slide deck of complete top-line survey results in charts and figures.
Data Insights Deck (PowerPoint charts | Coming soon) – PowerPoint slide deck of advanced charts supporting deeper analysis and insight.
New Alert Set
"My Alert"
Failed to Set Alert
"My Alert"
Here are a few tips for navigating our Research.
Quickly access any of our research and data products.
Browse the research & data that aligns with your specific interest.
Discover new and more flexible ways of finding relevant content.
Set notifications for the topics & companies you care about most.
Access any page in the dashboard from here.
Hand picked content for you and your team.
