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Agatha Poon
Research Manager, Global Cloud Computing

Agatha Poon has been a market research professional for 12 years, and has been a regular speaker at numerous professional gatherings and industry events, including PTC, CommunicAsia, BrightTalk and Cloud Computing Expo. Agatha joined 451 Research in April 2010, bringing expertise in cloud computing and enterprise network migration strategies. She is instrumental in our overall global consulting and research activities, with a particular focus on the enterprise segment. She closely follows the strategies, business models, and coverage of the leading global and regional telecom carriers and managed service providers as they relate to their cloud computing strategies.

Prior to joining 451 Research, Agatha was a Senior Analyst at Yankee Group for more than 10 years, tracking a wide range of research topics including managed services, IP telephony, WAN optimization, application acceleration, cloud computing deployment models and cloud management solutions. Before Yankee, she worked as a Research Analyst in Frost & Sullivan's Telecommunications Service group, where she primarily focused on network access technologies. Agatha has a high degree of familiarity with the Greater China and Japanese markets, having spent time in these areas during her career.

Agatha holds a BA and an MBA in Marketing from Ohio University. She was awarded a full scholarship for the MBA program. In addition to her native Cantonese, Agatha speaks English and Mandarin fluently.

Reports by this Analyst

CITIC Telecom CPC looks to capitalize on cross-border financial flows with SmartCLOUD
MIS Impact Report - August, 2015
With eight geographically distributed cloud datacenters spanning the APAC region, including a new cloud datacenter in Baoshan, Shanghai, the company is hoping to capitalize on cross-border business activities as Chinese businesses grow beyond their home turf.
SevOne takes next step in infrastructure management and monitoring with PLA 2.0
MIS Impact Report - August, 2015
In version 2.0, SevOne Performance Log Appliance can be fully integrated with its Performance Appliance Solution to deliver enhanced features. The company believes this can help improve visibility into the root causes of performance degradation while shortening the time required for troubleshooting and repairs.
Cloud adoption looks promising in Hong Kong, but it's still early for hybrid cloud
MIS Spotlight - July, 2015
The primary motivations for deploying and moving workloads to the cloud are more than just cost-savings. We examine the level of cloud maturity in Hong Kong, based on major initiatives and plans for cloud as both a technology and a business strategy.
Telstra unfolds international growth plans: acquisition, joint venture and more
MIS Impact Report - July, 2015
Having undergone a restructuring exercise to create the Global Enterprise and Services unit in late 2014, Melbourne-headquartered telecom incumbent Telstra has been aligning resources with its regional expansion strategies.
DataOne Asia seeks to differentiate in Philippines cloud market
MIS Impact Report - July, 2015
The company thinks the time is right to weigh in more forcibly and draw some competitive differentiation lines in the sand while taking advantage of its data-locality and managed service capabilities. It is also taking a step forward with its hybrid cloud push.
Breqwatr aims to bring consumerized cloud experience to enterprise doorsteps
MIS Impact Report - July, 2015
Designed to be a self-contained two-rack-unit hardware appliance, the Breqwatr Cloud Appliance 2.0 is based on the OpenStack Juno release, comprising core components – Nova, Cinder, Glance, Heat and Ceilometer – used for the deployment of private clouds.
Bright Computing unifies management of HPC and cloud environments with Bright OpenStack
MIS Impact Report - July, 2015
Bright OpenStack enables customers to deploy a production-ready private-cloud infrastructure, but more importantly, it provides a unified experience in managing Hadoop, HPC and OpenStack environments via a single pane of glass.
XO Communications rounds out its growth strategy with network-enabled cloud and UC
MIS Impact Report - July, 2015
The network operator has begun ramping up its ambitions and its messaging around UC and network-enabled cloud with a $500m multi-year network expansion plan. XO has also unveiled the myXO customer portal to boost user experience.
TransCirrus powers OpenStack out of the box with preconfigured appliance suite
MIS Impact Report - June, 2015
The startup is focused on enabling enterprises to deploy their own OpenStack-based private clouds with a preconfigured modular appliance suite. Recent OpenStack-related M&A activity suggests that market consolidation is underway and further consolidation is likely.
Optus takes steps to sustain hybrid cloud management
MIS Impact Report - June, 2015
The company believes it is well-positioned to be a trusted navigator for transforming enterprises, leveraging its professional services capability. While VMware has been the hypervisor technology of choice for Optus, its strategy is to remain vendor-agnostic and hypervisor-neutral.
OpenStack distro EasyStack raises $16m, aims for leadership role with ESCloud
MIS Impact Report - June, 2015
EasyStack has closed a B funding round and added enhanced monitoring with greater stability and performance in its latest software update. Its top three growth priorities are hiring top talent, building market share and developing an ecosystem of strategic partners.
Amid competition from OpenStack distros, Aptira is treading a different path to growth
MIS Impact Report - June, 2015
The Sydney-based company continues to ramp up its consulting business for OpenStack deployments. Following the establishment of its local presence in India, Aptira has added local support in Taipei and Budapest.
UnitedStack builds on early success with IDC providers to pursue managed cloud business
MIS Impact Report - June, 2015
Building on its early success in enabling IDC operators to harness the cloud, the startup is now looking to double down on managed cloud efforts for future growth. With that said, United OpenStack public cloud remains a core part of the company's strategy to build mindshare, if not market share.
LeaseWeb looks to capitalize on Asia's boom sectors with cloud and CDN
MIS Impact Report - June, 2015
The company is slowly reversing its role by enabling Asian companies to conduct business from and within the region. It is eyeing opportunities in Sydney and Tokyo, as well as Indonesia and India. On the product front, LeaseWeb is targeting a commercial release of its cloud offerings in Singapore this summer to gauge market interest.
NetCracker aims to demystify the intricacies of business transformation with NetCracker 10
MIS Impact Report - June, 2015
Version 10 of NetCracker's management platform is cloud-ready and module-oriented. The product suite emphasizes a unified approach to infrastructure management using the network and service orchestrators, and it has invested in data analytics and biometrics technologies.
KeyTone hopes to capitalize on the interest in OpenStack with managed hybrid cloud
MIS Impact Report - June, 2015
The startup says its hybrid cloud platform is well suited for customers looking to use OpenStack as the centralized 'control engine' to manage multi-cloud environments such as those provided by AWS, Microsoft Azure and VMware vCenter.
Sandvine takes aim at SMBs with OpenStack-based cloud services policy controller
MIS Impact Report - June, 2015
The company sees the virtualized offering as one way for network operators to stand out in the market using a subscription-based model. Sandvine is eyeing opportunities in developed economies for now, with some trials in the certification process.
As enterprise cloud offerings proliferate, what differentiates one from the other?
MIS Spotlight - May, 2015
While private cloud deployments could contribute to a company's top line, providers have significant decisions to make in the next 18 months when it comes to identifying their competitive differentiation and articulating their value proposition.
Telefónica deepens partnership with NEC to manage the delivery of SaaS for SMBs
MIS Impact Report - May, 2015
Under the strategic agreement, the telco will implement the latest version of NEC Cloud Brokerage Suite across its operations in Latin America. Additionally, NEC will work closely with Telefónica's local product teams to streamline operations, management and support for both third-party and its own SaaS platforms across Europe and Latin America.
Racemi deepens integration and support for AWS and SoftLayer with DynaCenter 6.0
MIS Impact Report - May, 2015
DynaCenter 6.0 focuses on deepening integration with IBM-SoftLayer Cloud and AWS Cloud to include additional geographical locations and provide support for Windows Server 2010R1 and R2 migrations. Other new capabilities includes the introduction of a mangement tool called DynaCenter Console, which is slated for beta release in the coming weeks.
Tata Communications delivers an orchestrated approach with Enterprise Private Cloud
MIS Impact Report - May, 2015
Using OpenStack as a technology foundation, Tata says EPC is optimized to enable full orchestration of IT resources with a self-service management console; the goal is to have the entire cloud system fully orchestrated.
Alibaba looks to capitalize on local companies going global with a new cloud node in US
MIS Impact Report - May, 2015
The company believes its cloud-expansion plan resonates well with the broader demand trend as Chinese companies continue to grow beyond their home turf. Alibaba is eyeing opportunities in Southeast Asia and Europe, as well, with plans to add new nodes by the end of this year.
Ericsson attempts to woo telcos with hyperscale cloud
MIS Impact Report - May, 2015
The company has recently introduced new hardware and software to Ericsson Cloud System in an effort to drive cloud agility and operational scale for customers. The new product lineup can be delivered as individual modules or a converged offering.
Verizon Cloud goes live in Asia-Pacific
MIS Impact Report - May, 2015
The company's second-generation cloud platform, Verizon Cloud, is now delivered out of its cloud-enabled datacenters in Melbourne, Hong Kong and Singapore. Following the official debut of Verizon Cloud in the region, customers are now able to access Verizon's Cloud Marketplace.
Hong Kong: a hub and test lab, as long as window remains open
MIS Spotlight - May, 2015
The geographic, social and technological backdrop of Hong Kong is advantageous to firms doing business in the region or seeking to find a route into Northeast and Southeast Asia. Here, we look at the experience of three companies operating out of Hong Kong.
CenturyLink lays the foundation for managed hybrid IT in Asia with CenturyLink Cloud
MIS Impact Report - May, 2015
Together with the existing CenturyLink Cloud nodes in North America and Europe, the company is enhancing its global cloud credibility. The focus of the regional team is to solidify its position as a leading managed hybrid IT provider in Asia-Pacific with CenturyLink Cloud.
Websense updates TRITON APX platform to advance threat and data theft protection
MIS Impact Report - May, 2015
The new TRITON APX, now in version 8.0, has added new features and included enhanced reporting capabilities as part of continued product innovation. Another key move by Websense is a change in its underlying cloud platform to further enhance elasticity and scalability in response to customer needs, including better data sovereignty control.
Huawei GAS 2015: enriching user experience with managed services, new Telco OS
MIS Impact Report - April, 2015
With the goal of becoming the preferred partner in telcos' transformation while delivering what the vendor describes as the 'ROADS' experience, Huawei is committed to investing in building service capabilities through hardware restructuring, datacenter innovation and telco operations transformation.
LogNet Billing adapts to change in the OSS/BSS arena with MaxBill
MIS Impact Report - April, 2015
The MaxBill platform is component-based and modular-driven. While the product layer is to enable a full range of business support functionality and processes, the five-layer approach is where customers can deliver a user-centric experience.
Now that KVH's acquisition by Colt is complete, the product-integration work begins
MIS Impact Report - April, 2015
With the introduction of the new business structure, KVH is working closely with Colt to align its services and product roadmaps. That said, KVH still maintains its own brand, and company-wide integration of the acquired assets is ongoing.
Cloud providers push further into Asia: Why now?
MIS Spotlight - April, 2015
Foreign participation underscores the growing power of cloud-enabled business and the potential of cloud computing in the Asia-Pacific region. In this report, we provide a high-level overview of how far along the cloud industry has come and where the opportunities lie.
HCL Infosystems moves deeper into the cloud with key enhancements, new partners
MIS Impact Report - April, 2015
Aside from adding a new datacenter in Bangalore, HCL Infosystems' cloud initiatives include investing in a custom-built cloud management portal, adding a suite of SaaS-enabled enterprise apps and tightening up its channel program to grow beyond India.
Tata Communications maintains steady growth, eyes value selling with UCaaS, IZO
MIS Impact Report - April, 2015
The US, the company's second largest market outside India, accounted for 25% of its $3.2bn in revenue for FY 2013-14. To grow beyond the increasingly commodified network business, the operator is keen to leverage past successes and focus on customers to which it can up-sell and cross-sell.
Pacnet gears up its network-as-a-service strategy with PEN 3.0
MIS Impact Report - March, 2015
In version 3, PEN offers Layer 1 bandwidth on demand, using Infinera's Open Transport Switch, which is constructed with lightweight Web 2.0 software to abstract and virtualize the underlying multilayer intelligent transport network.
NTT Communications pursues growth in India with three new initiatives
MIS Impact Report - March, 2015
Aside from opening a new office in Ahmedabad, India, via its wholly owned subsidiary NTT Communications India, the operator will obtain a unified license for network services operation as well as establish a new group company called NTT Communications India Network Services later this year.
Masergy promotes self-service NaaS, amplifies synergistic value of core managed offerings
MIS Impact Report - March, 2015
The company believes that it is well positioned to provide a suite of software-defined services, pointing to its early investment in technologies to automate network functions as a way to compete with much bigger and more-diversified rivals.
Datapipe takes aim at multi-cloud management, expands Managed Cloud for Azure
MIS Impact Report - March, 2015
In a bid to cash in on a hybrid approach to IT management, Datapipe has established the Global Cloud Center of Excellence in collaboration with Amazon Web Services and extended its managed cloud offering for Microsoft Azure.
Geminare integrates DRaaS suite with Google Cloud Platform
MIS Impact Report - March, 2015
As the company continues to build out its partner ecosystem through API integration, joint sales and marketing and a white-label program, its new strategic collaboration with Google will enable service-provider partners to provide DRaaS directly onGoogle Cloud Platform with single-click deployment.
NEC takes aims at building a ¥120bn cloud infrastructure business by FY 2017
MIS Impact Report - March, 2015
Aside from investing in building a new datacenter in Kobe, Japan, for the delivery of IaaS and colocation services, NEC is planning to introduce reference architecture for the deployment of cloud systems on a global scale and to bring forth a unified approach to IT operations management.
Venyu builds cloud momentum with datacenter expansion, platform enhancement and more
MIS Impact Report - March, 2015
The company has been busy raising its game in the cloud and data protection market with datacenter investment, platform enhancement and strategic partnerships. However, competition on new features and service capability will require Venyu to act fast.


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