451 Research - Biography

Agatha Poon
Research Director

Agatha Poon has been a market research professional for 12 years, and has been a regular speaker at numerous professional gatherings and industry events, including PTC, CommunicAsia, BrightTalk and Cloud Computing Expo. Agatha joined 451 Research in April 2010, bringing expertise in cloud computing and enterprise network migration strategies. She is instrumental in our overall global consulting and research activities, with a particular focus on the enterprise segment. She closely follows the strategies, business models, and coverage of the leading global and regional telecom carriers and managed service providers as they relate to their cloud computing strategies.

Prior to joining 451 Research, Agatha was a Senior Analyst at Yankee Group for more than 10 years, tracking a wide range of research topics including managed services, IP telephony, WAN optimization, application acceleration, cloud computing deployment models and cloud management solutions. Before Yankee, she worked as a Research Analyst in Frost & Sullivan's Telecommunications Service group, where she primarily focused on network access technologies. Agatha has a high degree of familiarity with the Greater China and Japanese markets, having spent time in these areas during her career.

Agatha holds a BA and an MBA in Marketing from Ohio University. She was awarded a full scholarship for the MBA program. In addition to her native Cantonese, Agatha speaks English and Mandarin fluently.

Reports by this Analyst

Telstra realigns its global product team to reach new markets
MIS Impact Report - October, 2016
As operational imperatives are put in place, and with a portfolio of offerings lining up to make new strides, Telstra has reshuffled its global product team in an effort to secure its role as the global technology provider of choice.
Masergy steps up its managed network service credentials with Managed SD-WAN
MIS Impact Report - October, 2016
The company's Managed SD-WAN service is based on Silver Peak's Unity EdgeConnect product line, and is scheduled to be generally available in Q4 2016.
Jamcracker pursues hybrid opportunities with unified cloud management and governance
MIS Impact Report - October, 2016
Now in version 7.11, JSDN has evolved to enable both providers and enterprise IT to create, deliver and manage services across the three layers of the cloud stack (SaaS, PaaS and IaaS), with a multi-tiered, multi-tenant architecture and RESTful API framework.
EasyStack pushes the envelope with 'ESCloud+,' supports community cloud models
MIS Impact Report - October, 2016
In this latest release, which EasyStack calls 'ESCloud+,' it has advanced product development with a focus on container technology and bare-metal resource management. It has also brought the notion of community clouds among enterprise customers.
Datalink adds hybrid cloud capability to Cloud Complete
MIS Impact Report - September, 2016
Delivered as an integrated package, the company sees its Cloud Complete offering as a motivator to get enterprise cloud migration plans off the ground.
Huawei prepares for cloud 2.0 with public-sector-led 'safe city' projects
MIS Impact Report - September, 2016
Huawei believes cloud 2.0 will be an era of industry clouds that will grow as cloud 2.0 expands. It's preparing for this era of growth with public-sector-led projects for safe cities.
IIJ is on track to grow its cloud business, aiming for sales of ¥16bn for FY 2016
MIS Impact Report - September, 2016
Internet Initiative Japan is increasing its cloud footprint outside of Japan through its subsidiary IIJ Global. It has entered the marketplace in China, Singapore and Indonesia. The company will soon push into Thailand through Leap Solutions Asia, a joint venture established in April through its strategic partnership with Bangkok-based TCC Technology.
Lesson learned from India: Four common traits of a profound digital transformation
MIS Spotlight - September, 2016
451 Research had the opportunity to meet with a number of prominent Indian ICT leaders in Bengaluru and New Delhi to discuss key trends, opportunities and challenges that are reshaping the industry and redefining the companies' strategies. All in all, we have identified four common traits that form the foundation of a profound transformation underway at the group of companies we visited.
Globe Telecom delves into the digital world with vertical cloud strategy
MIS Impact Report - August, 2016
Positioned as the partner of choice for promoting 'the Filipino digital lifestyle,' Globe Telecom has forged strategic partnerships with the likes of Microsoft and NetApp SolidFire, and delved into the digital world with vertical-specific cloud offerings.
Meituan Open Services looks to flex its muscles in China's public cloud market
MIS Impact Report - August, 2016
Under the brand Meituan Open Services (MOS), the public cloud platform deployed and productized by Meituan-Dianping in China, the group-buying service company delves into the cloud and big data.
Cloud making inroads into Asia's economic powerhouses, China and India
MIS Spotlight - August, 2016
According to the latest analysis provided by 451 Research's Market Monitor service, we predict China and India will emerge as cloud powerhouses in terms of revenue, generating over $1.59bn and $851m in revenue, respectively, with a CAGR of 27% and 24% through 2020.
Rackspace picks up pace in Asia-Pacific with Fanatical Support
MIS Impact Report - August, 2016
The company has gone all-in for multi-cloud deployments with Fanatical Support in Asia-Pacific. It has created DevOps templates to simplify the user experience and has built a local team of technical account managers and certified architects for infrastructure deployments.
L&T Infotech steps up Cloud Apps push with renewed focus and integrated offerings
MIS Impact Report - August, 2016
Leveraging its heritage of vertical domain experience, L&T Infotech is keen to capture a new wave of cloud application adoption with integrated service packages using its own IP and a proven management framework.
AppDirect enters new frontier with its cloud service commerce platform
MIS Impact Report - August, 2016
The company claims over five million paying seats, which represents a whopping 500% increase year over year. Aside from maintaining its growth momentum, AppDirect believes the logical next step is to create a unified brand identity as it continues to provide support that cuts across multiple business domains and target segments.
Ensono charts a new growth path with technology, process and people
MIS Impact Report - August, 2016
The company believes that it is well positioned to bridge the technology gap between traditional IT and cloud environments, and is working toward this by introducing new tools and processes. Ensono is also strengthening its talent pool, especially in the area of mainframe operations and management.
Wipro sets sights on becoming the 'Uber of IT' with Boundaryless Datacenter
MIS Impact Report - August, 2016
The company is on the cusp of solving the hybrid IT puzzle with what it describes as a 'dynamic multi-sourcing' approach and an as-a-service enterprise platform. We discuss how Wipro's BLDC has developed so far and what we can expect moving forward.
Aptira appoints former DreamHost CEO as executive chairman to steer its US expansion
MIS Impact Report - August, 2016
Following the establishment of a local presence in India, Taiwan and Hungary, Aptira is now turning its attention to the US amid intense competition. Acquiring new customers is high on the agenda.
Tata Communications sets out to be a global challenger - but how?
MIS Impact Report - July, 2016
We review the company's progress in enabling innovative offerings and business models as well as highlight key strategies that Tata Communications will put into action in the next 12-24 months.
CBNCloud updates cloud platform, pushes into enterprise with expanded portfolio
MIS Impact Report - July, 2016
The company has been busy for the past few months, working with Rackspace to get its private cloud platform up and running. It has also expanded its portfolio of SaaS offerings, developing use cases for broader enterprise adoption.
Macquarie Telecom goes deeper into the world of hybrid IT for midmarket businesses
MIS Impact Report - July, 2016
The company has identified cloud and security as new growth areas, and is looking to position itself in the center of the ecosystem to enable the hybrid IT journey.
nGenx spins off its WaaS business as CloudJumper, introduces new licensing option
MIS Impact Report - July, 2016
The company is doubling down on its workspace-as-a-service business with the introduction of a concurrent user licensing model.
CenturyLink Cloud goes live in Australia, extends hybrid IT management capability
MIS Impact Report - July, 2016
The company discusses how its portfolio of products and services is expanding to address regional demand. Given that business organizations in Asia-Pacific still require a lot of hand-holding, CenturyLink must prove itself with actionable best practices.
Huawei pushes further into the telecom market with its public cloud platform
MIS Impact Report - July, 2016
The company has already served as the strategic partner for T-Systems and Telefonica's public cloud deployments, and is now working to on-board China Telecom to its OpenStack–based public cloud platform.
Leveraging its growth momentum, HKT looks to assume the role of cloud integrator
MIS Impact Report - June, 2016
The telco teamed up with Microsoft in late 2015 to jointly provide Office 365; it is now readying itself for the multi-cloud value proposition with enhanced cloud platform and partnership strategies.
IndependenceIT boosts user experience with Cloud Workspace Suite 5.0
MIS Impact Report - June, 2016
CWS 5.0 includes a complete overhaul of its UI, greater automation of workflows and functionality and direct integration with Azure Active Directory. It also added new features, and revamped the underlying infrastructure API.
ChinaNetCloud aims to provide full control and visibility with OpsStack
MIS Impact Report - June, 2016
Drawing on its experience in building complex server diagnostic management and performance monitoring tools, ChinaNetCloud says its OpsStack puts them together in a single approach. The visualization aspect of OpsStack should help enterprise DevOps teams decide when and how to scale, secure and troubleshoot systems, regardless of IT environment.
Big data and IoT find their way at CommunicAsia 2016
MIS Spotlight - June, 2016
The largest communications and broadcasting event in Asia has expanded over the past few years into the IT arena. It retained some communications-driven content, but attendees were invigorated by discussions about big-data analytics and IoT.
Cloud Expo Asia Hong Kong: Innovating and collaborating in the world of hybrid IT
MIS Spotlight - May, 2016
As one of the event's research partners, 451 Research takes an insider's view of the two-day confab and discusses its highlights (and lowlights). This year's Cloud Expo Asia attracted a mix of enterprises, vendors and service providers (including datacenter operators).
OneNeck buddies up with Microsoft to round out its hybrid IT strategy
MIS Impact Report - May, 2016
By joining the Microsoft Cloud Solution Provider program, OneNeck has enabled its ReliaCloud customers to deploy and manage workloads running across multiple cloud environments with enhanced monitoring and visibility – to the extent that Azure IaaS components can be deployed from within ReliaCloud.
Sigma Systems looks to capitalize on telecom digital strategy, executes growth plans
MIS Impact Report - May, 2016
Taking advantage of an undisclosed amount of funding from Birch Hill Equity Partners, Sigma is focusing on executing its aggressive expansion plans, which include a mix of organic and inorganic growth in the form of strategic acquisitions, product innovation and market expansion.
CITIC Telecom CPC pursues network-enabled cloud strategy
MIS Impact Report - May, 2016
While government-led economic development initiatives seem to work in its favor, CPC is striving for network-enabled cloud opportunities. Having extended its global MPLS network, which has more than 100 points of presence across multiple regions, the company says its cloud strategy will be in line with its network expansion plans.
Microland pursues leadership role in the hybrid IT world
MIS Impact Report - April, 2016
The company believes a second wave of hybrid enterprises are emerging as business organizations begin to implement multi-cloud strategies for various workloads. In this report, we discuss Micoland's role in the cloud-led vendor ecosystem.
TCS aims to rewrite the rules of infrastructure management, attracts hybrid enterprises
MIS Impact Report - April, 2016
The company claims to have invested a great deal in virtualization and automation for technology transformation since 2010. TCS is now focusing its attention on business agility, with scalable, on-demand cloud-based delivery models.
UnitedStack releases major upgrade with UOS 3.0 as it eyes large-scale cloud deployments
MIS Impact Report - April, 2016
While the public cloud offering remains the core part of UnitedStack's cloud business, it is making a fresh push into the enterprise segment. With UOS 3.0, the company looks to capitalize on enterprise requirements for large-scale cloud deployments with multi-region architectural design, complex network topology and stringent SLAs.
Cloud4C aims to redefine public cloud with built-in HA, embarks on aggressive global plan
MIS Impact Report - April, 2016
In a bid to capture a dominant share of the public cloud market and better align its resources, Cloud4C has focused its attention on augmenting its public cloud business, growing beyond the fast-evolving local business market.
Netmagic enhances SimpliCloud, invests in growing managed services capability
MIS Impact Report - April, 2016
The company continues to invest in software-defined networking and growing its managed services capabilities with industry-specific expertise. As part of its product roadmap, Netmagic will tighten up its security offerings and grow beyond the IaaS layer.
PCCW Solutions pushes into digital services, makes inroads into China market
MIS Impact Report - April, 2016
After launching the HOP! digital logistics platform late last year, the company has unveiled a suite of integrated cloud offerings targeting both midsized companies and large enterprises. It has also invested in a new joint venture in China.
Sureline aims to ease the pain of massive application migration with SUREedge SunShine
MIS Impact Report - March, 2016
The company has added new features and capabilities to its SUREedge application-migration platform, and it has launched a new offering that is designed to address pertinent network and security issues associated with large-scale data migration.
EasyStack looks to cash in on hybrid cloud opportunity with ESCaaS
MIS Impact Report - March, 2016
To accelerate its growth, the company is readying for a big push into the hybrid cloud market with a hosted version of its cloud platform, named ESCaaS. Delivered out of a datacenter in Beijing, ESCaaS will mark the beginning of EasyStack's pursuit of hybrid cloud opportunities.
HCL Technologies presents '21st Century Datacenter Blueprint' for cloud transformation
MIS Impact Report - March, 2016
HCL is making a fresh push into enterprise cloud transformation initiatives using a combination of homegrown automation and orchestration technologies as well as strategic partnerships with hyperscale cloud providers. In a bid to support evolving IT requirements, the company is increasingly cloud-centric and automation focused.