Webinar - Service Provider Differentiation Strategies and Vendor Partner Preferences

The Service Provider Differentiation Strategies and Vendor Partner Preferences webinar will be held November 1, 2018, at 11:00 am ET. After that date, the recording will be available below.

Service Providers are no longer just purveyors of compute and storage; they are now seen as partners for services beyond basic infrastructure and key allies in hybrid architectures. As such, vendors are now paying more attention to this increasingly important buying center.

451 Research launched Voice of the Service Provider to both qualify and quantify buying behaviors, business drivers and strategic priorities for the expanding universe of public cloud providers, hosters, MSPs, Telcos, Systems Integrators, SaaS companies, and Colos.

Join 451 Research’s Al Sadowski, Research Vice President for Voice of the Service Provider, to see highlights from the Voice of the Service Provider Q2 2018 survey – Differentiation & Vendor Selection, and learn:

  • Competitive differentiation approaches
  • Top verticals currently served and where growth is expected
  • The role of the Hyperscaler as supplier, strategic partner, AND foe
  • Preferred vendor attributes for compute, storage, colocation
  • Service provider’s top reasons for joining hardware and software vendor partner programs
  • Procurement and sparing strategies

291 Hits

Webinar - The Future of Work: The Liquid Enterprise, WorkOps and Workforce Intelligence

The Future of Work: The Liquid Enterprise, WorkOps and Workforce Intelligence webinar will be held October 30, 2018, at 12:00 pm ET. After that date, the recording will be available below.

The nature of work is being entirely transformed by innovative new technologies. Catalyzed by businesses looking for greater strategic and operational agility and by the techno-empowerment of individuals, ownership over work execution is decentralizing away from IT and other centralized teams of specialists. This shift requires new understanding and new language.

At 451 Research, we use the term ‘liquid enterprise’ to describe the massive responsiveness to changing market, customer and user requirements that the most innovative enterprises are looking to give affect to. ‘WorkOps’ describes how the nature of work is changing to make this possible – with intelligence, workflow automation, collaboration and reporting embedded and flexibly tessellating across the work execution lifecycle. WorkOps is opening up new possibilities for collective and connected yet highly personalized experiences that will supercharge work execution and drive employee engagement. It’s also giving rise to what we believe is a new enterprise software archetype we call the Workforce Intelligence Platform.

This radically different future for work is significant enough for us to have to rethink the archetypes we use to understand and describe work.

In this webinar, 451 Research analysts Chris Marsh, Raul Castanon-Martinez and Rosanna Jimenez will help you understand how to plan for the future for work that is unfurling:

  • What does the future of work look like?
  • What are the technology trends underpinning how work is changing?
  • How should you be thinking about employee engagement?
  • How do you leverage AI to improve work execution?
  • How can you become ‘liquid’ and put in place for WorkOps practices?
163 Hits

Prepping for HCTS – Q&A with Research Vice President Brenon Daly

Research Vice President Brenon Daly, who oversees the financial analysis of 451 Research's Market Insight and KnowledgeBase products, will be at the 14th annual Hosting & Cloud Transformation Summit this year. He'll be joined onstage at our Tech M&A Breakfast by Chris Moon, Managing Director at ING, to discuss broad-market tech M&A.

Q: Has there been a M&A breakfast at previous summits?
A: We haven’t hosted a tech M&A breakfast in four years, at least not one that focuses on the overall tech market. During the more-recent summits, we held M&A Breakfasts that focused exclusively on the hosting and services market. We’re bringing back this former favorite because the activity this year is calling for it. The value of tech transactions this year is tracking to the second-highest annual total since the internet bubble burst. Given the almost unprecedented resurgence of acquirers from all tech sectors, we’ll be expanding our look at the market. Spending on tech deals in 2018 has already eclipsed full-year 2017, while the number of acquisitions is rebounding after dropping almost uninterruptedly since mid-2015. It’s a more-robust tech M&A market than any recent year – we have a lot to talk about.

Q: What was your biggest take away from any previous HCTS?
A: My biggest take-away is no transaction happens in a vacuum. Buyers and sellers – regardless of whatever sector they operate in – need to pay attention to the overall M&A market because the current trends – even seemingly unrelated ones – can have a direct impact on the pricing and timing of their transactions.

Q: What can we expect at the M&A Breakfast?
A: We’ll start with a look at spending and volume in the overall tech M&A market. We’ll also surface a number of key trends that are driving activity including a record number of big prints, with the current pace running at two $1bn+ transactions announced each week; the continued acceleration of PE buyers, who are accounting for one-third of all tech acquisitions; and some recent developments in the exit environment for VC-backed companies, where liquidity is drying up.

Q: What can HCTS attendees hope to gain from the breakfast?
A: In addition to the trends I have mentioned, I’ll also have some insight around M&A valuations, which is always a key concern for anyone looking to buy or sell a company. There are a number of dynamics, including renewed confidence at corporate acquirers and unprecedented competition among PE firms, that have driven valuations for both buying groups to their highest-ever level.

Q: Why are you excited to attend this year’s HCTS?
A: I look forward to opening the aperture and including the broader tech market into our discussion of M&A. Understanding how the themes from HCTS figure into acquisition activity – and, more importantly, valuations – is something I’m looking forward to exploring while at the event.

Be sure to connect with Brenon at HCTS to discuss Tech M&A with him, and meet with all of our speakers, at the Bellagio in Las Vegas, September 24-26, 2018. Check out some of our previous Q&As with speakers to learn about all the upcoming topics including the previous Q&A with Aaron Sherrill.
699 Hits

How, why, and when AI & machine learning will transform organizations

Written by: Nick Patience, 451 Research Founder and Research Vice President – Software

AI – and machine learning in particular – is set to be the most transformative technology existing over the next decade, but it’s only just getting started. 

We have been covering AI and machine learning at 451 Research since we started the company in 2000. Back then, we were primarily focused on text analytics around use cases in government intelligence scenarios and, in the future, in the legal industry. We branched out from there as additional information types – such as audio speech, images and video – became viable data types from which machine learning can extract insights. To enhance our coverage of this vast and evolving space, we launched our inaugural survey on the topic: Voice of the Enterprise: AI & Machine Learning survey – Adoption, Drivers and Stakeholders 2018

Our new survey brings together use cases, business benefits, barriers to adoption and information about how who is influencing and ultimately deciding when, how and why to adopt machine learning. Given it is an omni-purpose technology, it is not surprising that use cases for machine learning are spread across all industry verticals and all layers of organizations. Practically everybody surveyed – 97% – believe AI will have an impact on society and 75% of this group think it will have a moderate to significant impact within the next two years. The question is how much impact and where will it be felt?

PR Graphic VotE AI 2018 2 1
Industry Optimism
 
Respondents are broadly optimistic, with 69% of them believing AI will have a mostly or somewhat positive impact on society. The much-vaunted threat of job losses doesn’t seem to concern people that much. While 62% think AI will have some type of impact on their organization, only 7% of them think it will be negative, suggesting respondents aren’t worried about AI replacing their jobs in the near term. 

VotE AI 2018 blog image 2
As the domain gets closer to the individual situation, we find people becoming more ambivalent about the effect of AI. Our survey found only 36% or respondents believe it will have a significant or moderate impact and 40% are unsure whether the impact will be positive or negative.
 
Enterprise adoption
 
Although we are in the very early phases of machine learning adoption – probably in the flat bit at the start of an S curve by our reckoning – we found plenty of organizations already developing or deploying machine learning. Some 36% of respondents are currently either developing or deploying machine learning. Early adopters could be developing it themselves with in-house talent, using some sort of third party to develop it for them or buying applications with machine learning already built in – security tools of various types being a good example of the last of those. 
 
Exactly how they are developing and deploying is predictably varied, with no single approach dominating. Some respondents are using cloud-based tools and third-party systems, but a healthy portion are looking to buy applications with machine learning built in while others are looking to build in-house. Similarly, several different execution venues are available for both development and deployment, as are a proliferous set of tools. Cloud-based platforms are the most popular, with almost half using them, but breaking that down, we see where machine learning is being developed or deployed varies by the status of the initiative. For example, those that say they plan to use machine learning in the future are more inclined to choose cloud platforms than those already deploying machine learning. 
 
This survey paints an overall picture of what is going on in small to large enterprises in North America, Europe and Asia-Pacific. Future surveys will focus sharply on use cases and business benefits and delve even more deeply into the infrastructure changes that are required or already happening to make the promise of AI and machine learning attainable for all organizations.

Learn more about Voice of the Enterprise.
Written by: Nick Patience, 451 Research Founder and Research Vice President – Software
1818 Hits

Prepping for HCTS – Q&A with Senior Analyst Aaron Sherrill

Continuing with our “Prepping for HCTS” series, we are eager to welcome Aaron Sherrill back to Las Vegas for HCTS 2018. Aaron is a Senior Analyst at 451 Research who covers emerging trends, innovation and disruption in the Managed Services and Managed Security Services sectors.

Q: What did you discuss last year?
A: Last year, I led a session with Dan Thompson called “Managed Security Services: The Good, the Bad, and the Ugly.” In that session, we discussed where enterprises are struggling with security in their organizations and examined opportunities for service providers delivering managed security services to fulfil those needs and differentiate their services in a growing market.

Q: What was your biggest take away from last year’s HCTS?
A: I took away that managed services is a broad descriptor – it never ceases to amaze me the many unique approaches service providers take to tackle the market and the various ways services are shaped, packaged, and delivered.

Q: What will you be discussing in this session?
A: My session this year is called “Movin’ on up: Why Service Providers are Moving Up the Security Stack,” and this session will focus on the future of security services, examining the security considerations and opportunities where service providers can add value. Considering that, according to our Voice of the Service Provider survey, 61% of respondents offer security services to their customers.
vsp chart 1 for sherrill QA
Q: Why should HCTS attendees find this session valuable/what can they hope to gain?

A: This session is not just for service providers, but also for those companies that supply technology and tools to service providers and those that consume services from service providers. Security is a broad but important topic for the entire supply and consumption chain of services delivered from the cloud.

Q: Why are you excited to attend this year’s HCTS?
A: I always look forward to catching up with colleagues, meeting new people, and hearing new, big, thought-provoking ideas.

Aaron is one of many 451 Research analysts returning to the main stage at HCTS, which will be held at the Bellagio in Las Vegas, September 24-26, 2018. Register for HCTS 2018 to hear all the speakers you have met thus far in our ongoing series, including the previous Q&A with Owen Rogers.
1008 Hits