Celebrating the 15th Annual Hosting & Cloud Transformation Summit – Presenter Q&A with William Fellows

Interview with William Fellows, Research Vice President

Next up in our Presenter Q&A series: Research Vice President William 'Wif' Fellows, who will lead the “Making Infrastructure Invisible – Simplifying the Jumble of Clouds, Containers and Venues” session at the Hosting & Cloud Transformation Summit (HCTS) on September 24 at 3:40 pm PT, in the Orovada Breakout Room 1 at the Aria in Las Vegas.

Q: What will you be discussing in this session?

A: The emergence of clouds, containers and microservices promises to dramatically simplify the deployment of applications and services in support of digital transformation, which enterprises tell us remains the organizing principle for their IT activity. However, this potential will only be realized if management and orchestration across these hybrid deployments is done effectively and with transparency to assure end users that services will meet their performance standards. We’ll discuss:
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As infrastructure becomes invisible, we are all service providers

The following is an excerpt of 4Sight, 451 Research's newly-released research framework. In the coming months, we'll be releasing a series of Spotlights on 4Sight and its major themes--Invisible Infrastructure, Pervasive Intelligence, Universal Risk and Contextual Experience.

William Fellows, Founder & Research Vice President, Cloud
John Abbott, Founder & Distinguished Analyst
Al Sadowski, Research Vice President, Voice of the Service Provider

In the course of two decades, the hardware layer of infrastructure has mostly commodified, with the value shifting to software and services; consequently, to the consumers, the actual infrastructure itself – the place where logic is processed and data is stored – is less relevant. As long as it is secure, compliant, reliable, available on demand and cost-effective, they are happy. To the end consumer, the underlying infrastructure is almost entirely invisible. Service providers of all types have to automate service delivery and process – infrastructure is an afterthought at this point – and continually improve their speed and efficiency of reliable, repeatable, profitable services. The cloud era's consumption-based, service-driven, retail model discipline is the engine of transformation.

According to 451 Research's Voice of the Enterprise: Cloud, Hosting and Managed Services, Budgets and Outlook 2017, enterprises cite moving workloads off-premises as the top reason for increasing IT budgets – the clear beneficiary of this transition to hosted applications being hosters and public cloud providers. Every company is becoming a service provider, and software is the new hardware in the digital enterprise. Consequently, service providers will need to raise their software IQs in order to remain relevant.

We Are All Service Providers
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More buying, less building in The Age of Consumption

The following is an excerpt of 4Sight, 451 Research's newly-released research framework. In the coming months, we'll be releasing a series of Spotlights on 4Sight and its major themes--Invisible Infrastructure, Pervasive Intelligence, Universal Risk and Contextual Experience.

William Fellows, Founder & Research Vice President, Cloud
John Abbott, Founder & Distinguished Analyst

Cloud has moved beyond being simply a technology and has transformed into a way of doing business. Enterprises can increasingly consume IT without the constraints of having to build and maintain its underlying infrastructure. Opportunities for service providers are seemingly boundless in this new age of consumption, but the rising tide will not lift all boats.

Driven by the cloud's consumption-based, service-driven model, the principles of Invisible Infrastructure are already profoundly reshaping the IT and communications landscape. Over the next decade, they will affect the full range of infrastructure elements, including hardware and software, hosting and managed services, networking and telecoms, and datacenter technologies. Technology consumers are demanding infrastructure that 'just works' – instantly available yet always invisible, operating and scaling regardless of specific requirements, and billed and metered in the manner the customer prescribes. Successful service providers – whether internal IT departments or external suppliers – will be those that can deliver an 'invisible' experience to clients across a growing spectrum of increasingly sophisticated workloads and applications.

Invisible Infrastructure: The Age of Consumption
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Gaining 4Sight into the future

The following is an introduction to 4Sight, 451 Research's newly-released research framework. In the coming months, we'll be releasing a series of Spotlights on 4Sight and its major themes--Invisible Infrastructure, Pervasive Intelligence, Universal Risk and Contextual Experience.

Eric Hanselman, Chief Analyst
John Abbott, Founder & Distinguished Analyst

It may seem trite to state that the world is changing faster than ever before. That's a natural product of the progression of modern society. But the change that is happening in information technology today has taken on a different character, which requires a different kind of conversation in sorting out its impacts. There are opportunities that necessitate something more than what we've used in the past. There are also existential threats for those that misstep. The 451 Research team has distilled research data, client conversations, and market and technology insight to produce a framework that offers a new way to assess technology's more distant outcomes.

There have to be deeper conversations around where IT is heading, and they have to reflect changes in expectations and perceptions. The old models and ideas leave too much out. The intrusion of cloud services continues to bend plans and buying patterns. Security concerns spur protections, while users try to push them aside. Greater perspective has to be put to work to effectively guide investment and thinking. 451 Research's 4Sight framework can guide thinking around what the future holds and how to make plans for it.

45ight 2018
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