Customer Insight

Voice of the Enterprise: Internet of Things

Get inside the minds of your customers each quarter with rapid, predictable and relevant insights from our 50,000+ member proprietary panel of senior IT Professionals.

  • Voice of the Enterprise: Internet of Things, Vendor Evaluations - Quarterly Advisory Report

    The 451 Research Vendor Evaluations survey utilizes the expertise of a proprietary panel of more than 50,000 senior IT buyers and leverages our robust data-collection methodologies. This study incorporates 1,091 complete responses to a web-based survey that polled IT and Internet of Things (IoT) decision-makers worldwide, primarily based in North America and Europe. 451 Research supplemented the web-based survey responses by conducting 20 in-depth phone interviews with IoT IT managers and C-level executives. Our survey respondent base includes a representative sample of small, medium, large and very large enterprises spanning the private and public sectors across 11 distinct vertical market segments. The 451 Research Voice of the Enterprise: IoT Advisory Report tracks the latest IoT trends. This includes the drivers, challenges and impediments for enterprises' deployment of IoT projects and initiatives. In addition to regular quarterly topics, the latest survey evaluates the major IoT Data Analytics and Professional Services vendors' products and services. The Vendor Evaluations Advisory Report examines the chief opportunities and capabilities of the major IoT hardware, networking, application and connectivity vendors, third party systems integrators, Professional Services vendors and investors. The Vendor Evaluations survey also provides insights into IoT vendors' products and strategies via the Promise and Fulfillment indices/barometer which compares/contrasts the vendors' marketing initiatives against their ability to execute and deliver on 11 specific metrics.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Internet of Things, Vendor Evaluations - Quarterly Customer Narratives

    The Voice of the Enterprise: Internet of Things, Vendor Evaluations survey was conducted during the months of October and November 2016. The Quarterly Customer Narratives provide a detailed tracker of customer feedback from 20 in-depth telephone interviews with end users, segmented by respondent, company size, vendor(s) used, and theme (311-quote Excel report). The survey represents approximately 1,100 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey captures customer ratings of leading vendors before and after implementation. Markets covered include Analytics and Professional Services.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Internet of Things, Vendor Evaluations - Regional and Worldwide Crosstabs

    The Voice of the Enterprise: Internet of Things, Vendor Evaluations survey was conducted during the months of October and November 2016. The quarterly Excel Crosstab includes complete worldwide and regional survey results, including key metrics and segmentations. The survey represents approximately 1,100 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey captures customer ratings of leading vendors before and after implementation. Markets covered include Analytics and Professional Services.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Internet of Things, Vendor Evaluations - Quarterly Worldwide Crosstabs

    The Voice of the Enterprise: Internet of Things, Vendor Evaluations survey was conducted during the months of October and November 2016. The quarterly Excel Crosstab includes complete worldwide survey results, including key metrics and segmentations. The survey approximately 1,100 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey captures customer ratings of leading vendors before and after implementation. Markets covered include Analytics and Professional Services.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Internet of Things, Vendor Evaluations - Quarterly PowerPoint Charts and Figures

    The Voice of the Enterprise: Internet of Things, Vendor Evaluations PowerPoint deck includes charts and figures from the results of our quarterly survey of approximately 1,100 pre-qualified IT decision-makers primarily based in North America, Europe and Asia. The survey was conducted during the months of October and November 2016. In addition to regular quarterly topics, this survey captures customer ratings of leading vendors before and after implementation. Markets covered include Analytics and Professional Services.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Internet of Things, Vendor Evaluations - Quarterly Survey Questionnaire

    The Voice of the Enterprise: Internet of Things, Vendor Evaluations survey was conducted during the months of October and November 2016. The questionnaire includes a complete copy of questions asked in the quarterly survey. The survey represents more than 761 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey captures customer ratings of leading vendors before and after implementation. Markets covered include Analytics and Professional Services.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Internet of Things, Vendor Evaluations - Vendor Windows

    The Voice of the Enterprise: Internet of Things, Vendor Evaluations survey was conducted during the months of October and November 2016. It represents approximately 1,100 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. Vendor Windows plot enterprise adoption as well as Promise and Fulfillment Indices that compare a measure of perceptions of vendors’ promise prior to actual product/service delivery with a measure of execution effectiveness. It is based on large-sample surveys of existing customers that are currently using each vendor’s product. Markets covered include Analytics and Professional Services.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Internet of Things, Organizational Dynamics - Quarterly Advisory Report

    The latest 451 Research Voice of the Enterprise: Internet of Things Organizational Dynamics survey provides an in-depth analysis of how corporate enterprises currently deploy or plan to deploy the Internet of Things (IoT) within their organizations over the near- and intermediate-term. It also examines the impact IoT will have on corporations' tactical and strategic technology implementations and business goals. This quarter's IoT survey delivers empirical insight on how businesses and their IT decision-makers -- from C-level executives to IT administrators -- are addressing a wide variety of IoT business and technology challenges. These range from potential deployment impediments like security, the IoT skills shortage and regulatory compliance, to the perceived lack of return on investment (ROI). Our quarterly focus on organizational dynamics also examines how organizations use IoT to achieve tangible business and technology gains in everyday operations. This includes: increasing the uptime and reliability of devices and equipment and performing preventive maintenance. It also extends to developing/enhancing new and existing services and products and to gain deeper insights into their customers' needs. The survey delves into the pivotal IT and IoT-related costs and budgetary issues that potentially speed or impede corporate IoT adoption as businesses plan new IoT initiatives.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Internet of Things, Organizational Dynamics - Regional and Worldwide Crosstabs

    The Voice of the Enterprise: Internet of Things (IoT), Organizational Dynamics survey was conducted during the months of May and August 2016. The quarterly Excel Crosstab includes complete worldwide and regional survey results, including key metrics and segmentations. The survey represents approximately 1,000 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this quarter's survey focuses on IT organizational trends including budgets and technical team layouts, priority projects and recently deployed workloads.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Internet of Things, Organizational Dynamics - Quarterly Worldwide Crosstabs

    The Voice of the Enterprise: Internet of Things (IoT), Organizational Dynamics survey was conducted during the months of May and August 2016. The quarterly Excel Crosstab includes complete worldwide survey results, including key metrics and segmentations. The survey represents approximately 1,000 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this quarter's survey focuses on IT organizational trends including budgets and technical team layouts, priority projects and recently deployed workloads.

    Internet of Things Mobile Telecom Service Providers

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