Market Monitor & Forecast

Customer Experience & Commerce

Covering the rapid evolution of Customer Experience & Commerce and how they serve in a digitally transformed world. Technologies and applications have a profound effect on employees, customers and partners as businesses transition from digitization to true transformation.

Download the 2017 Research Agenda
  • Social Business

    This Market Monitor overview report on the Social Business marketplace reflects updated market and vendor estimates through Q3 2017. Using the broadest definition, the Social Business market consists of the following segments: Information Governance - Privacy & Compliance and Data Discovery, Enterprise Collaboration & Communication, EMC & File Sharing, Workforce Management, Marketing Automation, CRM & Customer Support, Social Media Monitoring & Management, Web Experience Management and Digital Commerce. This report provides a granular analysis of the Marketing Automation, Social Media Monitoring & Management, Enterprise Collaboration & Communication, and Web Experience Management segments. Going forward, we will be expanding our coverage of the market to include more of the aforementioned segments.

    Customer Experience & Commerce

  • Social Business Data File

    The Social business Data File contains the most recently updated data set for the Market Monitor: Social Business product, which covers the rapidly evolving Social Business technology marketplace. The data provides current market size and five-year growth rates for the Social Business market, as well as leaderboard rankings for the top vendors, a list of all vendors by category and the revenue 'cluster' in which they fall under currently, as well as a breakdown of top-line revenue by geographic region, customer size and vertical market.

    Customer Experience & Commerce

  • Market Monitor: Smartphone Shipments and Price Bands, November 2017

    The Market Monitor: Smartphone Shipments and Price Bands tracks key performance indicators - including shipments, market share, wholesale revenue and average selling price - of the world's top 15 mobile smartphone vendors. Delivered via an Excel file in pivot table format, enabling users to search, analyze, export and share data.

    Customer Experience & Commerce Internet of Things Mobile Telecom

  • Consumer Mobile Apps & Messaging Forecast, September 2017

    The Consumer Mobile Apps & Messaging Forecast delivers country-level historical and forecasted market sizing on the industry's key performance indicators, including metrics on app downloads and revenue by app segment, in-app transaction value and revenue, as well as sizing the volume and revenue generated through messaging. Forecasts for all segments are presented in Excel pivot table format.

    Customer Experience & Commerce Mobile Telecom

  • Market Monitor: Smartphone Shipments and Price Bands, August 2017

    The Market Monitor: Smartphone Shipments and Price Bands tracks key performance indicators - including shipments, market share, wholesale revenue and average selling price - of the world's top 15 mobile smartphone vendors. Delivered via an Excel file in pivot table format, enabling users to search, analyze, export and share data.

    Customer Experience & Commerce Internet of Things Mobile Telecom

  • Social Business

    This Market Monitor overview report on the Social Business marketplace reflects updated market and vendor estimates through Q2 2017. Using the broadest definition, the Social Business market consists of the following segments: Information Governance – Privacy & Compliance and Data Discovery, Enterprise Collaboration & Communication, EMC & File Sharing, Workforce Management, Marketing Automation, CRM & Customer Support, Social Media Monitoring & Management, Web Experience Management and Digital Commerce. This report provides a granular analysis of the Marketing Automation, Social Media Monitoring & Management, Enterprise Collaboration & Communication, and Web Experience Management segments. Going forward, we will be expanding our coverage of the market to include more of the aforementioned segments.

    Customer Experience & Commerce

  • Consumer Mobile Apps & Messaging Forecast, June 2017

    The Consumer Mobile Apps & Messaging Forecast delivers country-level historical and forecasted market sizing on the industry's key performance indicators, including metrics on app downloads and revenue by app segment, in-app transaction value and revenue, as well as sizing the volume and revenue generated through messaging. Forecasts for all segments are presented in Excel pivot table format.

    Customer Experience & Commerce Mobile Telecom

  • Social Business

    This Market Monitor overview report on the Social Business marketplace reflects updated market and vendor estimates through Q1 2017. Using the broadest definition, the Social Business market consists of the following segments: Information Governance - Privacy & Compliance and Data Discovery, Enterprise Collaboration & Communication, EMC & File Sharing, Workforce Management, Marketing Automation, CRM & Customer Support, Social Media Monitoring & Management, Web Experience Management and Digital Commerce. This report provides a granular analysis of the Marketing Automation, Social Media Monitoring & Management, Enterprise Collaboration & Communication, and Web Experience Management segments. Going forward, we will be expanding our coverage of the market to include more of the aforementioned segments.

    Customer Experience & Commerce

  • Market Monitor: Smartphone Shipments and Price Bands, May 2017

    The Market Monitor: Smartphone Shipments and Price Bands tracks key performance indicators - including shipments, market share, wholesale revenue and average selling price - of the world's top 15 mobile smartphone vendors. Delivered via an Excel file in pivot table format, enabling users to search, analyze, export and share data.

    Customer Experience & Commerce Internet of Things Mobile Telecom

  • Market Monitor: Social Business

    This Market Monitor overview report on the Social Business marketplace reflects updated market and vendor estimates through Q4 2016. Using the broadest definition, the Social Business market consists of the following segments: Information Governance - Privacy & Compliance and Data Discovery, Enterprise Collaboration & Communication, EMC & File Sharing, Workforce Management, Marketing Automation, CRM & Customer Support, Social Media Monitoring & Management, Web Experience Management and Digital Commerce. This report provides a granular analysis of the Marketing Automation, Social Media Monitoring & Management, Enterprise Collaboration & Communication, and Web Experience Management segments. Going forward, we will be expanding our coverage of the market to include more of the aforementioned segments.

    Customer Experience & Commerce

Loading more Research

New Alert Set

"My Alert"

Failed to Set Alert

"My Alert"