Customer Insight

A suite of quantitative deliverables built upon primary research of IT purchase-decision behavior and technology adoption trends.

  • Voice of the Enterprise: Hosting & Cloud Managed Services, Budgets and Outlook - Quarterly Advisory Report

    Combining a proprietary panel of over 60,000 senior IT buyers with our robust data-collection methodologies, 451 Research's Voice of the Enterprise: Hosting and Cloud Managed Services tracks and analyzes the disruption occurring in the market today and exposes the major opportunities for enterprises, IT vendors, suppliers and investors. The study represents approximately 1,000 completes of a web-based survey, completed by IT and cloud decision-makers worldwide, primarily based in North America and Europe, and supplemented by 20 in-depth, phone based interviews. The sample is representative of small, medium, large and very large organizations in both the private and public sectors. In addition to the regularly quarterly topics, this survey focuses on enterprise IT budgets, including the portions focused on hosting and cloud services, and covering both current spending and forecasts for 2017.

    Cloud Transformation Service Providers

  • Voice of the Enterprise: Cloud Transformation, Budgets and Outlook - Quarterly Advisory Report

    Combining a proprietary panel of more than 60,000 senior IT buyers with our robust data-collection methodologies, 451 Research's Voice of the Enterprise: Cloud Transformation, Budgets and Outlook survey tracks and analyzes the disruption occurring in the market today and exposes the major opportunities for enterprises, IT vendors, suppliers and investors. The study represents more than 700 completes of a web-based survey, completed by IT and cloud decision-makers worldwide, primarily based in North America and Europe, and supplemented by 20 in-depth, phone-based interviews. The sample is representative of small, medium, large and very large organizations in both the private and public sectors. In addition to regular quarterly topics, this report focuses on the 2017 cloud computing budget outlook, including spending drivers and budget allocation across different cloud environments.

    Cloud Transformation Data Platforms & Analytics Service Providers

  • Voice of the Enterprise: Internet of Things, Budgets and Outlook - Quarterly Advisory Report

    451 Research's Voice of the Enterprise (VotE): Internet of Things (IoT), Budgets and Outlook 2016 survey leverages our robust data-collection methodologies and the expertise of a proprietary panel of over 60,000 senior IT buyers. This study incorporates 575 complete responses to a web-based survey that polled IT and IoT decision-makers worldwide, primarily based in North America and Europe. 451 Research supplemented the web-based survey responses by conducting approximately 20 in-depth phone interviews with IoT IT managers and C-level executives. Our survey respondent base includes a representative sample of small, medium, large and very large enterprises spanning the private and public sectors across 11 distinct vertical market segments. The 451 Research VotE: IoT, Budgets and Outlook 2016 Advisory Report tracks the latest IoT trends. This includes the drivers, challenges and impediments for enterprises' deployment of IoT projects and initiatives. The IT Budgets and Outlook Advisory Report examines the existing and planned IT and IoT-related budgets and expenditures of corporate enterprises. The IT Budgets and Outlook survey also provides insights into the key trends, issues and challenges confronting corporate enterprises and their IT Departments as they launch IoT projects and initiatives.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Hosting & Cloud Managed Services, Budgets and Outlook - Quarterly Customer Narratives

    The Voice of the Enterprise: Hosting & Cloud Managed Services, Budgets and Outlook survey was conducted during the months of January and February 2017.The Quarterly Customer Narratives provide a detailed tracker of customer feedback from 20 in-depth telephone interviews with end users, segmented by respondent, company size, vendor(s) used, and theme (302-quote Excel report). The survey represents approximately 1,000 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey focuses on budgets and outlooks around the managed infrastructure and managed application services used by enterprises.

    Cloud Transformation Service Providers

  • Voice of the Enterprise: Datacenter Transformation, Budgets and Outlook - Quarterly Advisory Report

    Combining a proprietary panel of over 60,000 senior IT buyers with our robust data-collection methodologies, 451 Research's Voice of the Enterprise: Datacenter Transformation tracks and analyzes the disruption occurring in the market today and exposes the major opportunities for enterprises, IT vendors, suppliers and investors. The study represents over 800 completes of a web-based survey, completed by IT and datacenter facilities decision-makers worldwide, primarily based in North America and Europe, and supplemented by 20 in-depth, phone-based interviews. The sample is representative of small, medium, large and very large organizations in both the private and public sectors. In addition to regular quarterly topics, the survey also focuses on the general IT budget, datacenter priorities and spending.

    Datacenters & Critical Infrastructure Multi-Tenant Datacenter Networking Systems & Software Infrastructure

  • VoCUL: Business IT Spending Kicks Into Higher Gear (Leading Indicator)

    Corporate IT Spending: Smartphone, Tablet and PC Trends - Our latest corporate survey shows major improvements in US business IT spending going forward. Planned 2nd Quarter spending is the strongest since 2010, though Q1 spending was lower than expected. A total of 1,428 respondents from 451 Research's Leading Indicator panel who are involved with IT spending in their organization participated in the February 8-28 survey, which also focused on corporate demand for smartphones, tablets and PCs.

    Internet of Things Mobile Telecom Service Providers Workforce Productivity & Compliance

  • Voice of the Enterprise: Information Security, Budgets and Outlook - Quarterly Customer Narratives

    The Voice of the Enterprise: Information Security, Budgets and Outlook survey was conducted during the months of February and March 2017. The Quarterly Customer Narratives provide a detailed tracker of customer feedback from 20 in-depth telephone interviews with end users, segmented by respondent, company size, vendor(s) used, and theme (540-quote Excel report). The survey represents more than 500 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey focuses on enterprise information security budgets and spending as well as cloud security.

    Information Security Mobile Telecom Networking

  • Voice of the Enterprise: Internet of Things, Budgets and Outlook - Quarterly Customer Narratives

    The Voice of the Enterprise: Internet of Things, Budgets and Outlook survey was conducted during the months of January and February 2017. The Quarterly Customer Narratives provide a detailed tracker of customer feedback from 20 in-depth telephone interviews with end users, segmented by respondent, company size, vendor(s) used, and theme (290-quote Excel report). The survey represents approximately 575 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey also focuses on the general IT budget and IoT-related spending trends.

    Internet of Things Mobile Telecom Service Providers

  • Voice of the Enterprise: Hosting and Cloud Managed Services, Budgets and Outlook - Regional and Worldwide Crosstabs

    The Voice of the Enterprise: Hosting & Cloud Managed Services, Budgets and Outlook survey was conducted during the months of January and February 2017. The quarterly Excel Crosstab includes complete worldwide and regional survey results, including key metrics and segmentations. The survey represents approximately 1,000 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey focuses on budgets and outlooks around the managed infrastructure and managed application services used by enterprises.

    Cloud Transformation Service Providers

  • Voice of the Enterprise: Hosting & Cloud Managed Services, Budgets and Outlook - Quarterly Worldwide Crosstabs

    The Voice of the Enterprise: Hosting & Cloud Managed Services, Budgets and Outlook survey was conducted during the months of January and February 2017. The quarterly Excel Crosstab includes complete worldwide survey results, including key metrics and segmentations. The survey represents approximately 1,000 completed surveys and 20 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey focuses on budgets and outlooks around the managed infrastructure and managed application services used by enterprises.

    Cloud Transformation Service Providers

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