Carl Lehmann is a senior research analyst in the 451 Research Applied Infrastructure & DevOps and Cloud Native research channels within S&P Global Market Intelligence. He leads coverage of process automation and integration in hybrid IT and cloud-native architectures, as well as how hybrid IT affects business strategy and operations. His research covers digital automation platforms (including workflow and business process management suites), robotic process automation technology, process discovery and mining technology, and hybrid integration platforms (including integration PaaS and application programming interface management). Previously, Carl was a principal analyst at BPMethods, where he advised clients on business strategy and process management using the practices in his book “Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency," published by Taylor and Francis Group. Carl was also a senior VP of strategy and product management for a B2B integration firm (now OpenText) and served 10 years as VP of research for IT advisory firms Gartner and META Group advising Fortune 500 clients. Carl's career began as a project manager for AT&T and a product manager for Digital Equipment Corporation (now Hewlett Packard Enterprise). He is a graduate of Boston University School of Management.
The vendor recently showcased its progress over the past year with its Content Innovation Cloud and announced its vision for embedding AI models and multi-agent systems into business operations. The platform spans repositories, context, orchestration, agent tooling, intelligent document processing, knowledge discovery and federation.
The global hybrid integration platform market is expected to grow from $9.3 billion in 2024 to nearly $17 billion in 2029, with a compound annual growth rate of 13%. The integration of AI technologies in HIPs is helping vendors differentiate by boosting productivity for integration developers and data consumers.
As enterprises increasingly adopt hybrid multicloud architectures, the complexity of managing diverse IT environments continues to grow. The cloud-anywhere operating model has emerged as a framework to streamline operations, enhance workload migration, support application modernization and offer a pathway to future agentic cloud operations.
This report outlines the necessity of adopting a cloud-anywhere operating model to effectively manage complex, distributed hybrid multicloud IT environments in the evolving AI era. It emphasizes the importance of workload portability, governance, and intelligent automation to enhance operational efficiency, align IT operations with evolving business objectives and pave the path to future agentic cloud operations.
The company's agentic AI strategy aims to reshape enterprise automation by fusing intelligent, compliant AI agents with dynamic orchestration within an advanced governance framework. Its compliance-first stance position SS&C Blue Prism to compete effectively if it sustains innovation speed.
The company is redefining document automation by embedding advanced AI into every stage of intelligent document processing and process intelligence. ABBYY aims to position itself as a trusted foundation for scalable, AI-driven automation in complex enterprise environments.
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