By
Liam Eagle
Michael Nocerino
April 22 2026 |
Technology & Business Insight
Voice of the Customer: Macroeconomic Outlook, SME Tech Trends provides you with actionable data and insight to understand the key dynamics driving the corporate markets.
Combining 451 Research’s industry-leading analysis with multiple panels for an accurate view of key technology markets, Voice of the Customer: Macroeconomic Outlook, SME Tech Trends tracks planned corporate technology purchases. Additionally, the survey monitors shifts in behavior as they relate to spending categories, willingness to spend and capital budgets.
This survey was fielded Feb. 5–March 19, 2026. Delivered quarterly, this research provides comprehensive, survey-driven analyst reports with customizable data deliverables. The margin of error for top-line statistics is +/- 7 points at the 95% confidence level.
Reports
SME spending on AI and security drives a strong start to 2026 – Highlights from Macroeconomic Outlook, SME Tech Trends (Spotlight)
SMEs' intent to spend on IT products and services slowed in Q4 2025. Our Macroeconomic Outlook, SME Tech Trends, Organizational Dynamics 2026 survey shows a rebound in spending intent to start the year, while also examining SMEs' AI adoption. According to 451 Research’s US Tech Demand Indicator, intent to spend remains strong. The Q1 2026 score was 56.9, indicating positive sentiment (a score above 50) and the strongest result since Q1 2022. It is projected to improve slightly in the second quarter despite a challenging overall economic scenario.
Data files
Crosstabs (Excel tables | Download link in sidebar to the right) – Crosstabs of complete worldwide and regional survey results datasets, including key metrics and segmentation.
Charts and Figures (PowerPoint charts | Navigate charts in sidebar to the left | Download link in sidebar to the right) – PowerPoint slide deck of complete top-line survey results in charts and figures.
Data Insights Deck (PowerPoint charts | Coming soon) – PowerPoint slide deck of advanced charts supporting deeper analysis and insight.
Information Security
Data, AI & Analytics
Customer Experience & Commerce
Cloud & Managed Services Transformation
Workforce Productivity & Compliance
IoT, Edge and Digital Industries
Datacenter Services & Infrastructure
Applied Infrastructure and DevOps
Fintech