Nicole Henderson is a Research Analyst on the Cloud & Managed Services Transformation team at 451 Research, a part of S&P Global Market Intelligence. Her research examines managed services for public cloud, alternative public clouds and hosted private cloud infrastructure. Prior to 451 Research, Nicole was Content Director at Informa's ITPro Today, a source of news and analysis for IT professionals and technology stakeholders. In this role, she ran the site's coverage on cloud computing, where she was responsible for writing, editing staff contributions, and research. She produced reports on cloud topics such as cloud management platforms and cloud-native technology. Previously, she was Editor at Talkin' Cloud where she managed a team of freelancers that covered the emerging cloud services channel. She led the site's annual Talkin' Cloud 100 ranking and research report, and later oversaw the site's transition to Channel Futures. She started her career as an Industry Analyst at the Web Host Industry Review (WHIR). She has a Bachelor of Journalism from Ryerson University in Toronto, Ontario.
According to the latest Voice of the Enterprise: Cloud, Hosting & Managed Services, Budgets & Outlook 2022 survey, enterprise spending on IaaS/PaaS and SaaS continues to grow, but cost and performance management remain challenging.
The vendor is helping its partners close skills gaps by making free online training courses available via its partner portal, Red Hat Partner Connect. It plans to organize its training around building the skills needed to earn certifications.
Service providers from a variety of categories are converging on the notion of supporting customers through their digital transformation journey. This requires service providers to identify new approaches to differentiation that add customer value and uncover new opportunities for vendors to engage with partners through formalized approaches to specialization and other incentives.
The PaaS provider targets developers and reports that tens of thousands of them have created more than 500,000 services on its cloud platform. With the capital infusion, Render plans to bolster its services portfolio by extending its managed PostgreSQL database and adding a managed Redis service.
Inflation and supply chain disruption have affected cloud providers worldwide over the past year. Those with infrastructure in Europe are especially vulnerable to the impact of the war in Ukraine and challenged by the need to reduce future dependence on Russian energy supplies.
The vendor has announced changes to its partner network that essentially reorient its channel sales and enablement efforts firmly toward the cloud. Its Microsoft Partner Network will become the Microsoft Cloud Partner Program in October 2022, and will focus on six areas: data/AI, infrastructure, digital/application innovation, business apps, modern work and security.
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