Carl Lehmann is a senior research analyst in the 451 Research Applied Infrastructure & DevOps and Cloud Native research channels within S&P Global Market Intelligence. He leads coverage of process automation and integration in hybrid IT and cloud-native architectures, as well as how hybrid IT and emerging agentic AI affects business strategy and operations.
His research focuses on agentic process automation platforms, along with ongoing coverage of digital automation suites, robotic process automation, process discovery and mining technologies, and hybrid integration platforms (including integration PaaS and API management).
Previously, Carl served as senior vice president of strategy and product management at a B2B integration firm (now part of OpenText) and spent a decade as a vice president of research at Gartner and META Group, advising Fortune 500 organizations. He is the author of Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency, published by Taylor & Francis.
Carl began his career as a project manager at AT&T and a product manager at Digital Equipment Corporation (now Hewlett Packard Enterprise). He is a graduate of Boston University’s School of Management.
This report examines how enterprises are adopting agentic AI and what that adoption reveals about priorities, risks and readiness. Drawing on the Voice of the Enterprise: DevOps, Agentic AI 2026 survey, it highlights where autonomous AI is gaining traction, how organizations are governing it and what factors will shape its impact on enterprise IT.
Voice of the Enterprise: DevOps provides you with actionable data and insight to understand the key dynamics driving agility and collaboration between developers and IT operations for rapid software iteration and more efficient IT operations.
Combining 451 Research's industry-leading analysis with a proprietary global panel of IT decision-makers, Voice of the Enterprise: DevOps tracks the disruption occurring in the market and exposes the major opportunities for enterprises, IT vendors, suppliers and investors.
This online survey was conducted from Nov. 4 through Dec. 30, 2025. The margin of error for top-line statistics is +/- 5 points at the 95% confidence level.
The state of agentic AI adoption in enterprises – Highlights from VotE: DevOps (Spotlight)
This report examines how enterprises are adopting agentic AI and what that adoption reveals about priorities, risks and readiness. Drawing on the Voice of the Enterprise: DevOps, Agentic AI 2026 survey, it highlights where autonomous AI is gaining traction, how organizations are governing it and what factors will shape its impact on enterprise IT.
Crosstabs (Excel tables | Download link in sidebar to the right) – Crosstabs of complete worldwide and regional survey results datasets, including key metrics and segmentation.
Charts and Figures (PowerPoint charts | Navigate charts in sidebar to the left | Download link in sidebar to the right) – PowerPoint slide deck of complete top-line survey results in charts and figures.
Data Insights Deck (PowerPoint charts | Coming soon) – PowerPoint slide deck of advanced charts supporting deeper analysis and insight.
The company operates at the intersection of intelligent automation, AI and insurance transformation as insurers modernize legacy systems and embed AI into core operations. Its recent enhancements in agentic AI and data fabric signal a shift beyond Neutrinos' low-code roots toward a more comprehensive intelligent automation platform.
The vendor is bolstering its Business Integration Suite by embedding agentic AI directly into its core platform, positioning it as a practical evolution rather than a bolt-on innovation. The strategy focuses on improving secure, resilient B2B and supply chain integration by accelerating configuration and development, and lowering operational overhead.
Enterprises have experimented and put AI agents into production. Our research for 2026 will examine how these technologies continue to evolve into a new generation of agentic process automation platforms and how they can reshape business and IT operations to usher in the age of the agentic enterprise.
The company is aiming to reset enterprise productivity by reducing "co-pilot fatigue" through its upgraded universal Orchestrator and newly introduced Colleague Studio. These accelerate the creation and deployment of AI agents that can help improve speed, consistency and employee experience.
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