McKayla Wooldridge is a research analyst on the 451 Research Fintech team within S&P Global Market Intelligence. Her coverage focuses on trends and technologies impacting the fintech ecosystem and implications for stakeholders and the customer experience. Her research spans the “buy now, pay later” market, B2B payments, banking as a service, and bank and fintech partnership dynamics. Before joining the 451 Research technology research group as an analyst, McKayla worked as a business intelligence advisor at S&P Global Market Intelligence, where she helped community banks and credit unions leverage the SNL Banker data warehouse for a variety of business applications. McKayla holds a Bachelor of Science degree in economics and applied geographic information systems from James Madison University and is currently pursuing her MBA with a concentration in business analytics at George Mason University.
With the deal, Tipalti is enhancing its AI expertise in the finance automation category. By leveraging advanced AI and machine learning for predictive insights, it can not only help expedite tasks but also help finance teams make more informed, proactive decisions and offer real-time visibility into cash position.
Our 2025 Voice of the Connected User Landscape: Digital Experiences survey explores US consumers’ spending and shopping expectations, adoption and usage of connected experiences, and digital payment, banking and fintech use cases and preferences. This report presents key findings and provides perspectives on market implications.
451 Research’s Voice of the Connected User Landscape: Connected Customer, Consumer Population Representative Survey conducts a population representative survey of US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. Our VoCUL product line combines two survey methodologies that together deliver a holistic view of the connected user. The combination of 451 Research’s population representative surveys and early indicator surveys provides a comprehensive package of quantitative and qualitative analysis.
451 Research’s quarterly US consumer population representative survey asks consumers about connectivity-related devices, services, digital media and applications, including current ownership and use, attitudes and purchase plans going forward. All respondents are asked a set of questions on core demographics and device ownership. Each respondent is also randomly assigned to one of four sections that dives deeper into current ownership, usage trends and future buying plans for specific topic areas.
This study was fielded March 21 to April 8, 2025, among approximately 5,000 US consumers.
Convenience, flexibility, speed drive consumer behavior – Highlights from VoCUL: Connected Customer (Spotlight)
Our 2025 Voice of the Connected User Landscape: Digital Experiences survey explores US consumers’ spending and shopping expectations, adoption and usage of connected experiences, and digital payment, banking and fintech use cases and preferences. This report presents key findings and provides perspectives on market implications.
Crosstabs (Excel tables | Download link in sidebar to the right) – Crosstabs of complete worldwide and regional survey results datasets, including key metrics and segmentation.
Charts and Figures (PowerPoint charts | Navigate charts in sidebar to the left | Download link in sidebar to the right) – PowerPoint slide deck of complete top-line survey results in charts and figures.
Data Insights Deck (PowerPoint charts | Coming soon) – PowerPoint slide deck of advanced charts supporting deeper analysis and insight.
Access to capital plays a vital role in business operations, particularly for small and medium-sized enterprises navigating economic uncertainty. Fundbox is on a mission to provide convenient and flexible access to capital through platforms that SMEs already deploy.
The company revealed several strategy updates at its annual event. This year's theme was "momentum," highlighting the movement driving business growth and transformation as the financial services industry moves from the "digital" era to the "intelligent" era.
Voice of the Enterprise: Customer Experience & Commerce provides you with actionable data and insight to understand the key dynamics driving organizational and budget decisions on the customer experience technology market.
Combining 451 Research’s industry-leading analysis with a proprietary, primarily US-based panel of IT and line-of-business decision-makers, Voice of the Enterprise: Customer Experience & Commerce, Merchant Study tracks the disruption occurring in the market and exposes the major opportunities for enterprises, IT vendors, suppliers and investors. Delivered quarterly, this research provides comprehensive, survey-driven analyst reports with customizable data deliverables.
This online survey of approximately 500 respondents was fielded from March 28 through May 1, 2025.
Payments have become a priority for the board room, with more enterprises modernizing infrastructure to meet growth, customer experience and profitability objectives.
Crosstabs (Excel tables | Download link in sidebar to the right) - Crosstabs of complete worldwide and regional survey results datasets, including key metrics and segmentation.
Charts and Figures (PowerPoint charts | Navigate charts in sidebar to the left | Download link in sidebar to the right) - PowerPoint slide deck of complete top-line survey results in charts and figures.
Data Insights Deck (PowerPoint charts | Coming soon) – PowerPoint slide deck of advanced charts supporting deeper analysis and insight.
New Alert Set
"My Alert"
Failed to Set Alert
"My Alert"
Here are a few tips for navigating our Research.
Quickly access any of our research and data products.
Browse the research & data that aligns with your specific interest.
Discover new and more flexible ways of finding relevant content.
Set notifications for the topics & companies you care about most.
Access any page in the dashboard from here.
Hand picked content for you and your team.
