Market Insight

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Recent Reports

Verint augments its voice-of-the-customer capabilities with ForeSee acquisition

Deal Analysis - December 17, 2018

Verint has purchased ForeSee, a voice-of-the-customer analytics firm with a customer experience suite used to gather and interpret customer feedback from multiple sources. The target's applications include tools for measuring and mapping customer journeys, as well as for determining what the real-world outcomes are for different CX efforts.
Keith Dawson Scott Denne

DataBank leaps into Indianapolis with LightBound acquisition

Deal Analysis - December 17, 2018

The company spent much of 2018 focused on building out capacity in its existing markets, but will end with its first acquisition of the year, gaining a new market in Indianapolis and two new facilities.
Stefanie Williams

Apprente aims to improve user experience with no-transcription conversational agents

Impact Report - December 17, 2018

There is strong potential for speech-enabled applications in the enterprise, tackling use cases where voice input can be an alternative to using a keyboard or a touchscreen. AI software startup Apprente aims to transform speech-based interactions between humans and customer service applications.
Raul Castanon-Martinez

Lewan uses monitoring as a service to open doors with new customers

User Deployment Report - December 17, 2018

As software plays an increasingly mission-critical role in digital business initiatives, performance becomes a key driver of business outcomes. Managed service provider Lewan has found that delivering monitoring services creates insight that can lead to additional engagements.
Nancy Gohring

Waggl boosts employee engagement with gamification and real-time feedback

Impact Report - December 17, 2018

The employee engagement platform uses gamification and data analysis to surface the highest-voted employee recommendations to managers and leaders in an effort to improve engagement. The firm aims to decentralize HR tech in a way that empowers more leaders to act on these insights.
Conner Forrest

HYCU boosts Nutanix's partnership with Lenovo and launches backup as a service on GCP

Impact Report - December 17, 2018

At the beginning of 2018, Comtrade took the major step of spinning off and rebranding its data-protection and automation IP under the name HYCU. In less than a year, the company has extended its model to include native data protection for the Google Cloud Platform and formed a partnership with Lenovo.
Steven Hill

Two different paths to the top

M&A Insight - December 17, 2018

Although 2018 is closing in on the record year of 2015 for spending on tech M&A, it's taken a much different route to arrive at the same heights. Both years total more than a half-trillion dollars in announced deal value, so they are clearly characterized by big spending. Yet only 2015 stands as the year of the big spender.
Brenon Daly

Palo Alto Networks and Google, Fortinet and Symantec: 'Tis the season to be partners

Analyst Note - December 17, 2018

Fernando Montenegro

Tigera raises $30m B round to expand network security for cloud native workloads

Analyst Note - December 17, 2018

Fernando Montenegro

AWS Security Hub offers focal point for workload compliance and visibility

Impact Report - December 14, 2018

The company has unveiled Security Hub to help enterprise customers satisfy compliance mandates for AWS-hosted apps and workloads. There is a tangible shift among such enterprises toward becoming more assertive when it comes to meeting cloud compliance and security mandates.
Eric Ogren

Four approaches for supporting a distributed work environment

Spotlight - December 14, 2018

We look at how AWS, Ribbon Communications, Sapience Analytics and Wiretap are pioneering new approaches for addressing the challenges involved in supporting flexible work arrangements, including remote employees and mobile workers.
Raul Castanon-Martinez Craig Matsumoto

Interxion targets the enterprise with Colocated Hybrid Cloud

Impact Report - December 14, 2018

The company sees a chance to create a virtuous cycle where clouds and platform tenants attract enterprise colocation business, which in turn attracts more platforms. The strategy revolves around the enterprise datacenter evolving into what Interxion calls the Colocated Hybrid Cloud.
Craig Matsumoto

PencilDATA is betting on 'plug and play' data integrity

Impact Report - December 14, 2018

Not every use case needs a do-it-yourself blockchain network. PencilDATA has launched Chainkit, a cloud-based API, to provide continuous data integrity for existing enterprise systems and processes in regulated industries.
Csilla Zsigri

How online developer job marketplaces are disrupting HR's role in tech hiring

Spotlight - December 14, 2018

Platforms like Hired and Triplebyte have turned the process for hiring developers and software engineers on its head, shifting more power to the job candidates themselves. While this is helping facilitate the tech talent wars in places like Silicon Valley, the model may not directly translate to other industries.
Conner Forrest

ServerCentral boosts cloud-native credentials with Turing Group buy

Deal Analysis - December 13, 2018

The pairing of established infrastructure vendors with born-in-the-cloud consultancies is a natural evolution as customers shift workloads off-premises and move beyond management of IT assets to explore the business possibilities of software-defined services.
Jean Atelsek Dan Thompson Emily Wentworth

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