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Internet Infrastructure Services is produced by our Tier 1 Research division and tracks hosting and managed services, as well as the evolution of these markets with respect to factors affecting hosters & MSPs such as cloud computing. Learn more...

Long Form Reports - Internet Infrastructure Services

Internet Infrastructure Services:  March 21, 2014
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The appetite for public cloud services in Europe is growing, but how quickly? What benefits are companies realizing, and which providers are they using? While international firms initially introduced the concept of shared, scalable, pay-as-you-go (PAYG) platforms, many regional providers have sprung up, taking advantage of local language requirements and data sovereignty concerns. In 2014, these firms will be keen to capture local market share while the global players increasingly leverage their brand.
Rory Duncan     

Internet Infrastructure Services:  March 04, 2014
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Infrastructure as a service is growing rapidly as customer workloads move from traditional managed hosting environments to 'best execution venues,' which include IaaS. As the provider with ~55% of the IaaS market, Amazon Web Services most visibly represents this shift away from traditional hosting. While hosting providers have built up competing cloud services of their own, a small but growing selection of of them are looking to the AWS Partner Network (APN) for resources on which they can deliver their own core managed services. This report analyzes the APN in terms of its overall objectives, specific structural components and its execution. It pays particular attention to the impact of the program on the traditional Internet infrastructure space.
Liam Eagle     

Internet Infrastructure Services:  December 02, 2013
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Cloud computing once promised simple, usage-based charging for resources, similar to other utilities such as electricity; unfortunately, the current reality is far from this ideal. Pricing methods for IaaS consumption vary hugely between providers, with each method having its own strengths and weaknesses for both consumer and provider. The 451 Research Cloud Pricing Codex represents the first step in understanding the true cost and value of IaaS offerings. The aim of the Codex is to simplify a complex economic landscape, so that informed strategies for the development and implementation of cloud services can be identified by providers, consumers and others.
Owen Rogers     

Internet Infrastructure Services:  September 10, 2013
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This report takes an inclusive look at the managed IT infrastructure market, composed of the managed hosting segment but also including IaaS and dedicated hosting services. Moreover, it breaks out revenue estimates and key trends for various segments of infrastructure covered by 451 Research, with special focus on managed hosting as the largest segment of external infrastructure consumed by the market.
Carl Brooks     

Internet Infrastructure Services:  September 09, 2013
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This report analyzes key market conditions and trends influencing the Web and application hosting sector worldwide. It evaluates the current market from a strategic perspective and identifies current and long-term trends and opportunities, including specific examples of how hosting providers are reacting to these trends. It delivers market data through 2016, profiles major players by share of revenue and strategy, and identifies innovative technologies and businesses that have the potential for disruptive impact.
Liam Eagle     

Internet Infrastructure Services:  August 20, 2013
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This report is part of an ongoing series on the evolving market for content delivery network (CDN) services. It provides market-share data on the top public and private players, as well as figures for the overall CDN market. The report is intended to provide a general overview of the market and includes profiles of leading players, and also outlines the trends and startups that are impacting the market.
Jim Davis     

Internet Infrastructure Services:  August 15, 2013
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The European hosting market is increasingly diverse and multi-layered - in terms of both regional players and their product offerings. From mass-market Web hosting through managed hosting and cloud services, Europe offers a plethora of service types and providers, but the market faces disruption from legislation and the pace of public cloud adoption.
Rory Duncan     

Internet Infrastructure Services:  May 17, 2013
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Are there new technologies out there that could disrupt the economics and infrastructure of the modern datacenter – and the ecosystem of current suppliers? This report puts the spotlight on 10 technologies that could ultimately have a significant impact.
Andy Lawrence     Rhonda Ascierto     John Abbott     Daniel Bizo     Andrew Donoghue     

Internet Infrastructure Services:  April 15, 2013
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Enterprises and service providers want the benefits of private and public clouds – but they don’t want to reinvent the wheel to build them. At the same time, there is caution about lock-in with a proprietary offering. Does OpenStack now provide a credible open source alternative? This report provides an overview of the project and aims to answer that question.
Jay Lyman     Al Sadowski     

Internet Infrastructure Services:  December 21, 2012
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Almost five years since the advent of commercially successful 'cloud computing' infrastructure, cloud services have become 'normalized.' However, this has led to the 'great divide' between existing IT infrastructure providers – and how they have always done business – and what is expected by the customer today. This report examines the strategic response to cloud computing from the IT infrastructure provider industry, how the gaps between various sectors of the provider market are narrowing, and what is in store for the future.
Carl Brooks     

Internet Infrastructure Services:  December 21, 2012
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This report provides an overview of the ways in which software is changing the nature of the telecom business, starting with software-defined networking at the level of the network element, on up to the application layer. CDN services can provide a base for performance and programmability from which the 'software-defined telco' can prosper in the as-a-service era.


Internet Infrastructure Services:  November 20, 2012
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This report provides snapshots of several leading and emerging players as we try to understand the dynamism of the mass-market hosting sector and determine which companies will prevail over the long term. We offer perspective on where the sector is headed, while taking a retrospective look to identify some of the root causes of recent successes and failures in the sector. We also take detailed looks at some of the key trends in the areas of product development, marketing, strategy and M&A.


Internet Infrastructure Services:  August 07, 2012
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This report examines the overall drivers and market conditions for managed hosting services across North America. It summarizes relevant events and trends that have shaped the market since our last report, and the issues that Tier1 predicts will affect the managed hosting market in the immediate term. The report provides strategic data on the most recognized managed hosting players in each of these global regions, market-sizing data per region and growth projections through 2013.


Internet Infrastructure Services:  June 04, 2012
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This report provides market-share data on the top public and private players, as well as figures for the overall CDN market, with a look back at the revenues for Q2 2011 and an outlook for industry revenue through 2014. Additionally, T1R looks at companies that are going to play a role in the CDN market landscape as vendors continue to adapt to the cloud computing trend.


Internet Infrastructure Services:  February 27, 2012
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Cloud computing went mainstream in Europe in 2011 – yet in a sense, it’s just getting started. A lot of money has been spent developing cloud products and services, but so far the revenue stream is little more than a trickle. Nevertheless, there are many reasons to be cheerful about the European cloud market. This report examines the overall state of the marketplace, profiling the major providers of cloud services in Europe. It includes a leaderboard of cloud infrastructure players, and takes a detailed look at various local markets.


Internet Infrastructure Services:  December 23, 2011
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This is the third in a series of reports on cloud infrastructure services. It takes an in-depth look at the global cloud compute-as-a-service market, and examines events and trends that are shaping the industry – including how service providers are evolving and adapting their offerings, which providers are gaining mindshare among leading Web destinations, and what is on the top of customers' minds as they consider a move to cloud services. Market-sizing analysis and projections for the CaaS market through 2014 are included, as well as our current vendor leaderboard.


Internet Infrastructure Services:  December 21, 2011
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This report provides snapshots of several leading and emerging players as we examine the dynamism of the sector and determine which companies will prevail over the long term. Finally, we try to provide perspective on where the sector is headed, while taking a retrospective look in order to identify some of the root causes of recent successes and failures in the sector.


Internet Infrastructure Services:  September 23, 2011
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As any market grows and evolves over time, specialization is somewhat inevitable, and T1R does not find the hosting market to be much different. While the overall evolution of the market is bringing about more specialized service providers, technological innovations are also changing the market as well. The dramatic impact of cloud computing is substantively changing the service provider landscape and the ways in which customers interact with providers. This report examines the changes T1R sees in the managed hosting market - the distinctions between ‘managed hosting’ and ‘managed cloud’ will become less relevant over time in the years ahead.


Internet Infrastructure Services:  February 03, 2011
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Mass-Market Hosting Quarterly, Winter 2011, is the latest in an ongoing series of quarterly reports published by Tier1 Research focused on the mass-market hosting sector. This report provides snapshots of several leading and emerging players as we examine which companies will prevail over the long term.


Internet Infrastructure Services:  January 26, 2011
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This report takes a look at the global managed hosting market, broken into four major geographic regions: North America, Europe, Asia-Pacific, and the rest of the world. The report includes our current Tier1 leaderboard, regional overviews, market sizing, and projected growth rates for each geographic area.


Internet Infrastructure Services:  November 01, 2010
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Mass-Market Hosting Quarterly, Summer-Fall 2010, is the latest in an ongoing series of quarterly reports published by Tier1 Research focused on the mass-market hosting sector. This quarterly report reviews and analyzes the sector’s key developments and uses this data to identify the most salient trends. We also take detailed looks at some of the key trends in the areas of product development, marketing, strategy and M&A. This report provides snapshots of several leading and emerging players as we examine which companies will prevail over the long term. Finally, we take a quantitative approach to mass-market hosting, sizing the market and projecting growth for nearly 50 companies.


Internet Infrastructure Services:  October 20, 2010
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The Managed Hosting Market Overview 2010: North America report is the latest in the managed hosting series, primarily focused on the North American market. In this report, we examine some of the latest trends in the managed hosting market and how the market has fared in 2010 coming out of the global recession. Included in the report is analysis of increased M&A activity in the market, and vertical trends in managed hosting that are pacing ahead of the market. The report also includes global and North American leaderboards for managed hosting revenues, and takes an in-depth look at cloud computing in the public sector, and the impact that telco providers are having on the market as they increase their investments in the sector.


Internet Infrastructure Services:  August 12, 2010
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As a follow-up to the Managed Hosting Report for North America, this report focuses exclusively on the European market, where pure-play managed hosters, telecoms and network service providers compete in an extremely fragmented and diverse marketplace. This report provides an overview of the sector and identifies its leading players. Revenue estimates for leading companies are provided, and Tier1 Research attempts to size the overall market and project its growth trajectory. There is also an in-depth analysis of major events and trends, along with a special section comparing market dynamics between the North American and European markets, which is supplemented with a look at the individual national markets within Europe.


Internet Infrastructure Services:  May 14, 2010
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Mass Market Hosting Quarterly, Spring 2010, is the latest in an ongoing series of quarterly reports published by Tier1 Research focused on the mass-market hosting sector. The report reviews and analyzes the key developments in a sector going through an important transformation. The competitive landscape is increasingly crowded, new technologies such as virtualization and cloud computing are changing the way hosting resources are being delivered and business and productivity applications are moving to delivery over the Internet. Meanwhile, Internet adoption continues to accelerate, broadband access is more readily available across the world and Web-enabled mobile devices are proliferating.


Internet Infrastructure Services:  December 23, 2009
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The Managed Hosting North America Overview, Winter 2010 report is the latest in the series of managed hosting reports that earlier in the year focused on the global market for managed hosting. In this report, we examine some of the latest trends driving the managed hosting market, including the increasing adoption of business-critical managed application management – a practice previously considered taboo for most managed hosting providers, due to the affiliation with the largely defunct ASP model. The report also documents the increasing migration of dedicated hosting providers up the value stack toward offering managed hosting services, while ironically, so many of the largest managed hosting providers are in turn diversifying their offering to appeal to the rapidly expanding SMB sector. Naturally, a part of that move includes the launching of several new cloud computing products as well.


Internet Infrastructure Services:  December 17, 2009
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Mass Market Hosting Quarterly, Winter 2010, is the latest in an ongoing series of quarterly reports published by Tier1 Research focused on the mass-market hosting sector. The report is designed to help the reader assess the size, scope, direction and future growth potential of a sector that is in the midst of a significant transformation.


Internet Infrastructure Services:  October 22, 2009
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This is the second in a series of cloud infrastructure reports for 2009, that contrasts the leaders of the Cloud Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) sectors. Profiles include Amazon’s Web Services, Google AppEngine, Windows Azure, Force.com and Rackspace. The report describes the direction these cloud service providers are taking as they expand beyond rudimentary infrastructure as a service plays and infringe on the traditional dedicated and managed services market. The consumer of these cloud services has changed from a year ago – public clouds are no longer being addressed solely to ISVs and developers. Instead, modern clouds are tailored to the needs of the enterprise market, the federal sector and other highly regulated and compliance-seeking industries. This report showcases some of the concerns of these users, and how some of the cloud leaders have evolved their offerings to attract serious enterprise users to their platforms. This includes insight into the new APIs, features and innovations coming into the market that are alleviating fears of the cloud and proving of greater value than traditional services.


Internet Infrastructure Services:  September 22, 2009
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Mass-Market Hosting Quarterly, Fall 2009, is the latest in an ongoing series of quarterly reports published by Tier1 Research focused on the mass-market hosting sector. The report is designed to help the reader assess the size, scope, direction and future growth potential of a sector that is in the midst of a significant transformation. The report leverages both quantitative and empirical evidence to arrive at its conclusions. Revenue estimates, broken out on a quarterly and annual basis, are provided for the sector’s top 20 leaders as well as for the top 10 in Europe. It also gauges the size of the overall market and projects its growth over the next three years.


Internet Infrastructure Services:  July 07, 2009
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The Cloud Infrastructure Services report is a follow-on from last year’s Next-Generation Hosting reports, and the first such report for 2009. This report focuses on the managed hosting sector, describing changes taking place among the most prominent hosters that have made the paradigm shift to cloud services. T1R has noticed a greater degree of maturity and nuanced differences in the more sophisticated cloud infrastructure services that managed hosters are offering in the market. For the first time, T1R will provide the most accurate market-sizing numbers for the cloud infrastructure market, eliminating the meaningless numbers that have been thrown around in the market, and extrapolating just the pure-play cloud services numbers. The market will be further disaggregated into those providers that are fostering public and commodity cloud offerings, separate from those creating more complex private cloud environments.


Internet Infrastructure Services:  June 23, 2009
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Mass Market Hosting Quarterly, Summer 2009, is the latest in an ongoing series of quarterly reports published by Tier1 Research focused on the mass-market hosting sector. The report is designed to help the reader assess the size, scope, direction and future growth potential of a sector that is in the midst of a significant transformation.


Internet Infrastructure Services:  April 01, 2009
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Mass-Market Hosting Quarterly, Spring 2009, is the fourth in a series of quarterly reports published by Tier1 Research focused on the mass-market hosting sector. The report is designed to help the reader gauge the size, scope and future growth potential of mass-market hosting.


Internet Infrastructure Services:  March 26, 2009
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For the Managed Hosting Global Market Overview, Spring 2009 report, Tier1 Research has for the first time split the traditional managed hosting report into two parts. This report follows on the heels of the recently published Managed Hosting Report US Market Overview, Winter 2009. In contrast to that traditional managed hosting report, which tends to be more US-centric, this report focuses on the truly global companies in the managed hosting space, as well as spotlights regionally focused managed hosting providers that are prominent in non-US markets, including Canada, Europe, Africa, South America, the Middle East, Asia and Australasia.


Internet Infrastructure Services:  December 19, 2008
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Mass-Market Hosting Quarterly, Winter 2009, is the third in a series of quarterly reports published by Tier1 Research focused on the mass-market hosting sector. The report is designed to give the reader a gauge for the size, scope, growth rates and future potential of mass-market hosting. Empirical evidence is used to size the market and identify its leading players, while a detailed examination of recent events provides color and context.


Internet Infrastructure Services:  December 16, 2008
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The Managed Hosting Market Overview Winter 2009 report is part of a series of Tier1 Research reports on the evolving market for managed hosting services. This report gives the reader an idea of the overall size, scope and growth of the managed hosting services market. Like the previous managed hosting report, it includes a summary of the major events and trends shaping the market in 2009. The potential monetization of new order events that virtualization technology offers managed hosters, the level of application-aware capabilities being driven by new market sectors, the investment in software-as-a-service (SaaS) facilitation platforms, heightened security and disaster recovery technologies, and the partnerships with on-demand storage providers are all developments framed in this document.


Internet Infrastructure Services:  September 11, 2008
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This report reviews and evaluates the impact of key events in the past quarter within the mass market hosting sector, while elucidating the most noteworthy trends. We also track changes in market share and project the overall size of the market. Finally, we test our hypotheses against the empirical evidence, while attempting to peer into the future.


Internet Infrastructure Services:  September 10, 2008
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This report is the second in a two-part series on next-generation services for managed hosting providers. It focuses specifically on the underlying components of cloud computing; namely: utility computing, on-demand storage and the concept of platform as a service. In order to avoid the confusion plaguing the managed hosting industry, T1R has detached true cloud computing capabilities from many of the grids and applications that are reliant on cloud infrastructure for efficient operation. We have provided profiles of managed hosting providers making the transition to cloud infrastructure services, from which the winners of the cloud computing race will ultimately emerge. A brief analysis of some of the pricing of cloud services is discussed wherever possible, given that the implementation of these new technologies is still in the early stages, and is proving profitable for some, and not for others.


Internet Infrastructure Services:  August 27, 2008
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This report is the first of a two-part series that focuses specifically on virtualization platforms: the various virtualization offerings in the market, their associated automation technologies and how managed hosters can, and are, using them to offer a new generation of features and services to the marketplace. The report further investigates the competitive landscape for cloud infrastructure services that is mushrooming, and will soon separate the winners from the losers in the managed hosting sector.


Internet Infrastructure Services:  June 25, 2008
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This report recaps and assesses the impact of key events in the past quarter for the mass-marketing hosting sector, while identifying the most important emerging trends. It includes market share movements, while taking a look at the future.


Internet Infrastructure Services:  April 15, 2008
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The Managed Hosting Market Overview 2008 report is the first in a series of Tier1 Research biannual reports on the evolving market for managed hosting services. This report is designed to give the reader an idea of the overall size, scope and growth of the managed hosting services market. This spring 2008 report includes a summary of the major events and trends shaping the market in 2008. It also includes the defining differences between mass-market hosting services and managed hosting services, sometimes referred to as managed IT hosting. Beyond these classifications, the report also details the market sizing and revenue projections for the overall managed hosting market.


Internet Infrastructure Services:  March 07, 2008
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In this report, Tier1 Research recaps and analyzes the impact of key events on the mass market hosting sector in the past quarter and takes a closer look at some of the noteworthy trends. It also takes an empirical perspective, tracking movements in market share, while balancing historical reflections with a peek into the future.


Internet Infrastructure Services:  December 19, 2007
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Internet Infrastructure Services:  October 11, 2007
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Internet Infrastructure Services:  September 06, 2007
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Internet Infrastructure Services:  June 04, 2007
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Internet Infrastructure Services:  January 10, 2007
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Internet Infrastructure Services:  January 07, 2007
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Internet Infrastructure Services:  October 01, 2006
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