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Long Format Report ChangeWave Telecom Report

Wireless Service Providers: Who Benefits Most From iPhone 5 & Windows Phone 8?

executive summary Executive Summary

The iPhone 5 got off to a fast start, but which wireless providers are benefiting most from the latest Apple smartphone? And with the upcoming release of Windows Phone 8, what impact will the new Microsoft mobile OS have on the wireless industry? To find out, ChangeWave surveyed 4,270 consumers during September on wireless service-provider trends – including customer satisfaction, loyalty and demand trends going forward.

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