loadRenderer('message')->render('system-messages'); ?>

SaaS Vendors and IT Service Providers: Adapting to the Digital Ecosystem

There is a pervasive myth in the market that SaaS does not require additional IT service support. While that may have been true in the early stages of market development where SaaS was used to solve isolated point problems, it is no longer the case. This is because of the rise of hybrid IT, which marries the complexity of enterprise technology with new styles of service delivery. SaaS vendors and IT service providers have much to gain if they work together to better serve their enterprise customers.