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2017 Trends in Business Applications

Digital transformation is a common thread tying together the seven business application trends gathering momentum in 2017. Startups and incumbents alike are innovating approaches that will drive lasting change for businesses that embrace them. Aligning around a changing digital culture will be key to staying relevant to customers.

Sheryl Kingstone

Research Director, Customer Experience & Commerce

Keith Dawson

Principal Analyst

Melissa Incera

Associate Analyst

Sean Doherty

Analyst, Governance, Compliance, & eDiscovery

Nick Patience

Research Vice President, Software