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Voice of the Enterprise: Hosting & Cloud Managed Services, Organizational Dynamics - Quarterly Customer Narratives

The Voice of the Enterprise: Hosting & Cloud Managed Services, Organizational Dynamics survey was conducted during May and June 2017. The Quarterly Customer Narratives provide a detailed tracker of customer feedback from 16 in-depth telephone interviews with end users, segmented by respondent, company size, vendor(s) used and theme (358-quote Excel report). The survey represents approximately 600 completed questionnaires and 16 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this survey focuses on organizational dynamics around hosting and cloud services, including infrastructure, SaaS and hosted applications, security services, managed services and professional services for cloud enablement used by enterprises.