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Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations - Vendor Report Card

The Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations survey was conducted in August through October 2017. The survey represents approximately 535 completed questionnaires and 38 individual conversations about hosting and cloud managed services vendors, particularly in the area of infrastructure services or application hosting, providing a narrative view of the market. Respondents were primarily based in North America, Europe and Asia. The Vendor Report Card profiles vendors' customer ratings and other metrics, such as likelihood to recommend and likelihood to purchase. It is based on large-sample surveys of existing customers that are currently using each vendor's product.


Liam Eagle

Senior Analyst, Service Providers