RightNow buys HiveLive in a bid to evangelize community building to its CRM users
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Company: HiveLive RightNow Technologies
Other Companies: Adobe , American Accounting Association, Awareness Inc, Blackboard, Clorox, Consona, Convergent Voice, Grotech Capital Group, InStranet , Jive Software, Lithium Technologies, Mzinga, Oracle, Rally Software Development, salesforce.com, SupportSoft, ThoughtWorks, Trackvia, Twitter
Analyst(s): China Martens Kathleen Reidy
Application software / Customer relationship management / Customer service automation
Information management / Collaboration / Social software