494 Search Results

  • 24 February 2021

    Workforce Productivity & Collaboration Market Monitor: CPaaS

    Communications Platform as a Service (CPaaS) entails a cloud-based platform that enables developers to add real-time communications features to their own applications without needing to build back-end infrastructure and interfaces. The business communications landscape is largely defined by a framework that looks at broad, distinct product categories, including unified communications and contact center solutions. In the last 10 years, the underlying premise for this framework has been increasingly challenged by disruptive models for delivering business communications, such as CPaaS and the emergence of mobile messaging and digital channels, which are providing alternatives to traditional business communications for customer engagement and employee productivity and collaboration.This report leverages 451 Research's deep knowledge of and relationships within the CPaaS market, resulting in a proprietary forecast based on a bottom-up analysis of 57 vendors' current revenue and growth expectations through 2025. Included is an overview of the CPaaS market and two subsegments, market and subsegment revenue estimates and growth forecasts, and a detailed analysis of the CPaaS competitive landscape by product portfolio.

  • 24 February 2021

    Workforce Productivity & Collaboration Market Monitor: CPaaS - Data File

    Communications Platform as a Service (CPaaS) entails a cloud-based platform that enables developers to add real-time communications features to their own applications without needing to build back-end infrastructure and interfaces. The business communications landscape is largely defined by a framework that looks at broad, distinct product categories, including unified communications and contact center solutions. In the last 10 years, the underlying premise for this framework has been increasingly challenged by disruptive models for delivering business communications, such as CPaaS and the emergence of mobile messaging and digital channels, which are providing alternatives to traditional business communications for customer engagement and employee productivity and collaboration.This report leverages 451 Research's deep knowledge of and relationships within the CPaaS market, resulting in a proprietary forecast based on a bottom-up analysis of 57 vendors' current revenue and growth expectations through 2025. Included is an overview of the CPaaS market and two subsegments, market and subsegment revenue estimates and growth forecasts, and a detailed analysis of the CPaaS competitive landscape by product portfolio.

  • 11 February 2021

    Microsoft unveils Viva, a comprehensive employee experience platform

    The employee experience platform is an emerging category, spanning HR applications, workforce analytics and employee engagement. Viva brings together tools for engagement, learning, well-being and knowledge discovery, embedding them into workflows to offer new employee experiences that integrate with Microsoft 365 and Teams.

  • 9 February 2021

    2021 Tech M&A Outlook: Application software

    COVID-19 looked set to shut down the market for application software acquisitions in early 2020. Instead, the side effects of the disease spurred this corner of tech M&A to new heights. The changes accelerated both the addressable market and stock prices of many application vendors " giving them the motive and the money to go shopping.

  • 21 January 2021

    As 2021 begins, we present our annual wrap-up of the key trends and technologies that we expect to drive the collective tech industry narrative over the next 12 months. It will likely be a make-or-break year for many.

  • 20 January 2021

    The Wrike stuff: Citrix launches into line-of-business app space with $2.3bn deal

    The acquisition of Wrike from Vista Equity Partners shows serious intent from 31-year-old Citrix to create a new digital workspace proposition " what it calls an intelligent workspace " combining its legacy IT infrastructure assets with sophisticated, team-based work management.

  • 29 December 2020

    Voice of the Enterprise: Workforce Productivity & Collaboration, Technology Ecosystems 2020 - Advisory Report

    Voice of the Enterprise: Workforce Productivity & Collaboration surveys a panel of mid-level and senior professional decision-makers to provide you with actionable data and insight to track critical workforce transformation dynamics. It provides a broad, integrated view of the challenges that business leaders, technology decision-makers and employees face when it comes to work planning and execution, managing productivity, the role of technology, and how these factors influence near- and long-term IT budget planning and allocation.

  • 17 December 2020

    Zoho's Workplace platform offers organizations an alternative to Office 365 and G Suite

    The SaaS player has reinvented itself a few times in response to market trends and user needs. The company updated and relaunched its Zoho Workplace productivity suite in an effort to provide a more integrated toolkit for modern remote work.

  • 14 December 2020

    2021 Trends in Workforce Productivity & Collaboration

    The chaos and unrest of 2020 has created new work models that will bring workforce productivity and collaboration software to a turning point in 2021. Shifts toward more collaborative and dynamic work will be accelerated with a focus on agile, frontline workers and the democratization of expertise.

  • 11 December 2020

    In a year marked by uncertainly and upheaval due to the coronavirus, organizations and their employees are learning to work in the new normal.' For some employees, this means finding new enjoyment in their work despite COVID-19. This report highlights data from our Voice of the Enterprise: Workforce Productivity & Collaboration, Employee Engagement 2020 survey, detailing the shift in employee needs and how businesses are responding.