606 Search Results

  • 16 September 2021

    Socure unveils capabilities to help predict risk during customer onboarding

    The provider uses a multi-pronged approach with DocV. It authenticates 3,500 documents from more than 180 countries and matches a selfie to the photo on the ID, but goes further by predicting whether the user is safe to do business with.

  • 13 September 2021

    Buy now, pay later: Q3 consumer insight

    We see preferences and usage trends emerging by age and income as BNPL evolves into a democratized payment option. In this report, we highlight BNPL-related insight from our Q3 VoCUL survey data surrounding consumer sentiment, key adoption drivers and inhibitors, payment trends and market opportunities.

  • 13 September 2021

    Voice of the Enterprise: Customer Experience & Commerce, Merchant Study 2021 - Advisory Report

    Combining 451 Research's industry-leading analysis with a proprietary global panel of IT and line-of-business decision-makers, Voice of the Enterprise: Customer Experience & Commerce tracks the disruption occurring in the market and exposes the major opportunities for enterprises, IT vendors, suppliers and investors. This survey wave was completed in March 2021. This report was published in four cumulative chapters over a period of weeks. As of 9/13, this report contains parts 1, 2, 3 and 4 of 4.

  • 2 September 2021

    Bolt builds an identity network to power one-click checkout on the web

    At the crux of Bolt's value proposition is its one-click checkout, which is underpinned by a single-sign-on experience that unifies store accounts with Bolt accounts for consumers shopping across Bolt's network of merchants.

  • 30 August 2021

    Customer experience impact ranks as the top fraud concern for merchants in 2021

    Merchants' concerns about fraud have increased since 2020. The vast majority now have at least one significant concern relating to the impact of fraud on their business. This report aims to offer insight on the business impact of fraud, and the growing threat it poses to the customer experience.

  • 20 August 2021

    Business drivers for a multi-provider approach to payment processing

    Utilizing multiple payment providers (e.g., gateways, processors) is a common approach leveraged by merchants to meet the growth needs of their business. In this report, we offer insight on the prevalence of the multi-provider approach to payment processing, the key drivers fueling it, and the role of payments orchestration in optimizing it.

  • 3 August 2021

    COVID-19 puts digital strategies into focus for grocers

    Grocers must adapt to an increasingly digital world or risk being left behind, yet they have a unique challenge: They must provide immersive digital experiences while maintaining an in-store presence and the overhead that goes with it.

  • 2 August 2021

    Square takes on BNPL in its largest-ever deal, shelling out $29bn for Afterpay

    Square has supercharged its position in buy now, pay later by acquiring Afterpay, one of the segment leaders, in a $29bn, all-stock transaction. The deal presents a variety of opportunities for Square, not least of which is an avenue to more closely integrate its Cash App and seller ecosystems.

  • 28 July 2021

    Stripe highlights continued growth and product expansion at its 2021 customer conference

    The company recently held its annual user conference, Stripe Sessions, virtually. Throughout the event, it detailed new product launches and enhancements, recent acquisitions, and market expansion, and offered a glimpse at its roadmap. In this report, we provide an overview of Stripe's key developments and overarching strategy.

  • 26 July 2021

    Venture funding for payment service providers exceeds $5.5bn in H1 2021

    With more commerce shifting online, payment service providers are experiencing strong tailwinds, and investors are taking notice. In the first half of 2021, PSPs raked in more than $5.5bn in venture funding globally, according to S&P Global Market Intelligence.