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The company recently announced that the newest version of its operating system will feature the integration of Microsoft Teams, highlighting the growing relevance of embedded real-time communications across devices, browsers, applications and operating systems.
To better understand the dynamics of their workforces and impacts on employee productivity, more business leaders are turning to a division of analytics that can broadly be described as workforce or people analytics. A variety of analytics vendors could fall under these categories in one way or another.
The videoconferencing company has announced that it will acquire cloud-based call-center software provider Five9 in an all-stock transaction worth about $14.7bn. The deal should help Zoom expand its long-term growth opportunity, placing it squarely in competition with the leading cloud communication providers.
The target should allow Square to expand the capabilities in its workforce management portfolio, encompassing employee scheduling, time tracking and workforce analytics, with real-time communications for frontline workers. This also support Square's efforts to provide a more comprehensive offering for large enterprises.
The latest public beta release of Zoom Rooms includes support for on-device voice activation functionality powered by speech technology firm Sensory. The new capabilities should help Zoom strengthen its position against Microsoft, which recently launched a new category of intelligent devices for Microsoft Teams Rooms.
The target could help Kaleyra enhance its communications PaaS portfolio with WebRTC-based audio and video services. According to 451 Research's CPaaS Market Monitor, WebRTC is one of the portfolio components that will carry the highest relative demand through 2025.
Having emerged in the microservices era, the enterprise communications provider aims to differentiate its cloud-based unified communications and contact center offerings based on its cloud-native platform architecture and proprietary AI technology.
The new API adds another layer of social interaction, enabling developers to create a space for users to meet virtually as they would in real life. The announcement comes just a few weeks after the provider of text, voice and video communication APIs announced that it had closed a $100m round, placing its valuation at $1.1bn.
EPOS, an audio and video brand that is part of the Demant Group, recently unveiled its first video offering. EXPAND Vision 3T is one of the first of a new generation of intelligent video devices, featuring intelligent picture framing, enhanced PTZ, voice tracking and EPOS AI noise-cancellation technology.
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