692 Search Results

  • 15 September 2021

    Coverage Initiation: Startup Nacelle helps midsized D2C brands get into headless commerce

    The commerce startup aims to help midsized direct-to-consumer brands 'go headless.' Nacelle's architectural approach allows merchants to gradually transition to a headless e-commerce implementation, mitigating some of the cost constraints and risk traditionally associated with replatforming.

  • 13 September 2021

    Voice of the Enterprise: Customer Experience & Commerce, Merchant Study 2021 - Advisory Report

    Combining 451 Research's industry-leading analysis with a proprietary global panel of IT and line-of-business decision-makers, Voice of the Enterprise: Customer Experience & Commerce tracks the disruption occurring in the market and exposes the major opportunities for enterprises, IT vendors, suppliers and investors. This survey wave was completed in March 2021. This report was published in four cumulative chapters over a period of weeks. As of 9/13, this report contains parts 1, 2, 3 and 4 of 4.

  • 7 September 2021

    Measuring Customer Experience: A $222bn Opportunity

    Understanding the strategies and technologies that drive engagement and loyalty among consumers who are willing to pay a premium helps to chart a path for brands and merchants to deliver on their retention-oriented customer experience business objectives. With the rise in digital experiences, businesses are expected to reshuffle the proverbial deck of priorities to implement technologies that drive stickier relationships and competitive differentiation.

  • 31 August 2021

    VoCUL: Endpoints & IoT, Consumer Tablet & PC Trends, Retail Purchasing Trends - Crosstabs

    451 Research's VoCUL Tablets & PCs product line combines two survey methodologies that together deliver a holistic view of the connected user. The US Consumer Population Representative Survey focuses on technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Leading Indicator Survey tracks current ownership and buying plans for tablets and PCs. This survey focuses on the customer satisfaction and most important features for the major tablet and PC manufacturers. The surveys were fielded in July-August 2021.

  • 31 August 2021

    Macroeconomic Outlook, Consumer Spending, Retail Revival - Insight Report

    451 Research's Voice of the Customer: Macroeconomic Outlook, Consumer Spending Q2 2021 survey, fielded from April 6 to 30, 2021, examines the impact of the pandemic on several longitudinal macroeconomic indicators and consumer sentiment more broadly. This quarter, we focus on changes in consumer spending as loosened restrictions spur returns to normal activities. This report also includes data from 451 Research's Population Representative survey, fielded from April 1 to 26, 2021, which focused on consumer expectations for when they will return to normal spending and activities.

  • 31 August 2021

    VoCUL: Endpoints & IoT, Consumer Tablet & PC Trends, Retail Purchasing Trends - Charts & Figures

    451 Research's VoCUL Tablets & PCs product line combines two survey methodologies that together deliver a holistic view of the connected user. The US Consumer Population Representative Survey focuses on technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Leading Indicator Survey tracks current ownership and buying plans for tablets and PCs. This survey focuses on the customer satisfaction and most important features for the major tablet and PC manufacturers. The surveys were fielded in July-August 2021.

  • 23 August 2021

    VoCUL: Endpoints & IoT, Connected Car, Services 2H 2021 - Charts & Figures

    451 Research's Voice of the Connected User Landscape: Consumer Population Representative Survey conducts a population representative survey of US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Connected Car, Services 2021 survey was fielded from July 1-20, 2021 among approximately 5,000 US respondents.

  • 23 August 2021

    VoCUL: Endpoints & IoT, Connected Car, Services 2H 2021 - Crosstabs

    451 Research's Voice of the Connected User Landscape: Consumer Population Representative Survey conducts a population representative survey of US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Connected Car, Services 2021 survey was fielded from July 1-20, 2021 among approximately 5,000 US respondents.

  • 6 August 2021

    Macroeconomic Outlook, SME Tech Trends, Organizational Dynamics - Insight Report

    451 Research's Voice of the Customer: Macroeconomic Outlook, SME Tech Trends, Organizational Dynamics 2021 survey was fielded from February 9 to March 1, 2021, to examine the IT spending trends among businesses with a focus on small enterprises. We will examine technology preferences and digital maturity across business sizes and industry groups and review several longitudinal indicators as the economy crawls back to normalcy after a year under COVID-19.