7 Search Results

  • 18 August 2017

    Xaptum building software-defined middle-mile network for IoT devices

    The company believes the Internet of Things requires a vastly different internet than people do. Xaptum is using the latest in software-defined networking techniques to build the 'Internet for Things.'

  • 29 March 2017

    Digital Service Provider Enablement Market Map 2017

    Communications service providers are morphing into digital service providers, requiring new technologies, ideas and approaches to enable a more 'digital' customer experience and deliver new network and over-the-top digital services. The Digital Service Provider (DSP) Enablement Market Map(TM) defines the categories that make up this evolving vendor and partner ecosystem.

  • 1 December 2016

    Vasona evolves video focus from congestion to customer experience

    The company started its life helping mobile operators alleviate network congestion due to high-bandwidth services like video. It's now helping MNOs – and their content partners – deliver a better video experience.

  • 26 July 2016

    Telco Customer Experience Management Analytics Market Map 2016

    We have tracked the maturation of the telco CEM market since 2008 as the vendor landscaped shifted from siloed, operational OSS/BSS legacy systems toward the adoption of network-driven insights to improve customer experience. CEM is key for operators as they focus on combining network-level data in an attempt to deliver a consistent, dynamic and transparent experience across all four dimensions of brand, products and services, channel, and delivery and operations.

  • 30 November 2015

    The (new) truth about managing and optimizing mobile video

    Video continues to swamp mobile networks, creating a crisis situation for operators. The ways of managing it - and if possible, monetizing it - have changed significantly in the past year. Mobile operators must take note.

  • 31 March 2015

    Customer Experience Management in Mobile Operators: Big Data Insight for Churn and Monetization

    Customer experience management (CEM) and big data initiatives are extremely valuable strategies. Operators must be able to learn from customer expectations, as well as track, monitor and respond to any change. Investments in telecom infrastructure and online channels to support customers’ increasingly digital lifestyles must focus on more than network quality of experience -- they must also aim to garner insight to improve marketing and customer care.

  • 9 December 2014

    Vasona Networks takes unique approach to data and video traffic management

    Traffic management is an important tool to prevent video traffic from overrunning a cell site. Vasona Networks bets it has the smarts to step in during periods of congestion and intelligently shape demanding video flows. But will mobile operators buy into yet another in-line data system?