Voice of the Service Provider

Actionable insight into the infrastructure-based service provider economy.

Designed to take the pulse of the service provider economy and support strategic business initiatives for IT leaders, infrastructure service providers and technology vendors.

Service providers are no longer just purveyors of compute and storage; they are now seen as partners for services beyond basic infrastructure and key allies in hybrid architectures. 451 Research has been analyzing the enterprise journey and the increasing role of the service provider for 10+ years.

Combining 451 Research's domain experts with quarterly surveys and in-depth interviews with a curated global service provider panel, the 451 Research Voice of the Service Provider product helps to both qualify and quantify buying behaviors, business drivers and strategic priorities for the expanding universe of public cloud providers, hosters, MSPs, telcos, systems integrators, SaaS providers with their own infrastructure, and colos.

Each quarter's survey focuses on a particular theme:
  • Infrastructure Evolution (Q1)
  • Partner Ecosystems (Q2)
  • Budgets & Spending (Q3)
  • Workloads & Key Projects (Q4)

Learn More About Voice of the Service Provider

Are you a service provider? Request to join our panel!

Select infrastructure-based public cloud providers, hosters, MSPs, telcos, systems integrators and colos are invited to join this exclusive community of peers. The aggregate insight gained from surveys and interviews will influence hardware and software vendors' products, partner programs, and services. Better educated vendors will enable you to better assist your enterprise clients with digital transformation.

Your organization's active participation in the program will give you access to a selection of the survey-driven data to help you benchmark against your peers. All participation is anonymous, and data is only shared in aggregate. To learn more, contact VoSP@451research.com.

Key Analysts
Recent Reports
Market Insight

4Sight: As infrastructure becomes invisible, we are all service providers

4Sight is 451 Research's longer-term look into the future of information technology.

Market Insight

The three keys to service provider growth: automate, automate, automate

Automation promises MSPs greater efficiency and productivity, higher quality of service, scalability, increased compliance and greater profit margins

Market Insight

From colo to cloud: Climbing the services stack

Over the past few years, multi-tenant datacenters (MTDCs) have been faced with a choice – scale up with larger facilities and geo-diversified portfolios, or scale out with service additions.