Digital Transformation

451 Research defines digital transformation as the result of IT innovation that is aligned with and driven by a well-planned business strategy, with the goal of transforming how organizations serve customers, employees and partners; support continuous improvement in business operations; disrupt existing businesses and markets; and devise new businesses and business models.

We are in an era of digital revolution, where competitive advantage depends on how well we use the enterprise digital infrastructure, and how we utilize the business applications and massive amounts of data flowing across it. Every company is becoming a software company — some just don’t all realize it yet. But those that do are digitally transforming themselves to take advantage of cloud computing at scale, advanced analytics, massive amounts of data coming from every connected device, and the power of AI and machine learning to derive insights from that data and drive better decision-making.


Market Insight

Digital transformation: Three technology aspirations to help change work execution culture

Digital transformation requires many things of enterprises, but none more so than the creation of a differentiated culture of work execution across its workforce – one that drives business agility, increases work throughout, drives customer satisfaction and workforce engagement, and stimulates innovation.

Market Insight

Dawn of a new era: Why systems of engagement require systems of intelligence

Market Insight

Three drivers fueling the digital transformation of retail payments

The rapid emergence of ubiquitous connectivity, increasing pervasiveness of the cloud and general increases in customer demand are all macro factors that, when viewed collectively, are driving a perception shift across the retail industry about the role and value of payments in the future of commerce.

Technology & Business Insight

Business Process Services for Digital Transformation Projects

The business process services market opportunity is being transformed via the application of cloud delivered advanced technologies. Customers are increasingly seeing BPS providers as partners to assist with the digitization of business processes that forms part of every digital transformation project. All technology vendors need to be aware of the changing scope of BPS in order to hone their partnering strategies for digital transformation.

Market Insight

Digital transformation: The what, the why and the how

Market Map

Data Management & Analytics

451 Research Market Maps™ are available in over fifty technology markets and are designed to provide you a view of the vendor landscape in a specific market and across major market segments.