Managed Services

Business communications are transitioning into an open, software-defined ecosystem that will enable intelligent, communications-enabled workflows for customer and employee interactions. We look at the role that programmable communications will play in this transformation and outline the four key attributes that will define the emerging business communications ecosystem.

London-based Volta Data Centres has seen an increase in companies looking to deploy datacenter workloads in and around Central London, but at the same time, colocation capacity to meet this demand has not always been easy to find. Furthermore, a new wave of foreign business is entering the market, despite Brexit, with US organizations in particular seeking colocation supply.

The threat around net neutrality drove a wave of experimentation in productizing eyeballs that continues today. On the flip side, ISPs and online businesses constantly negotiate on capacity, speed and access to internet destinations – and like most other business deals, the content providers (e.g., Netflix, Hulu) get what they pay for. Thus, net neutrality is essentially meaningless when it comes to purchasing bandwidth as a business.

The impact of cloud-native approaches (including containers, serverless and microservices) will have a profound effect on the IT landscape.

Through quarterly surveys and in-depth interviews with a curated global service provider panel, Voice of the Service Provider helps to qualify and quantify buying behaviors, business drivers and strategic priorities for the expanding universe of public cloud providers, hosters, MSPs, telcos, systems integrators, SaaS companies, and colos.

Protecting SaaS data is important for any enterprise – not doing so jeopardizes the potential value of the data from cloud-based applications.