Managed Services

451 Research has extensively covered service providers and their offerings even as they move further up the stack with a variety of cloud services from new and emerging technology vendors. While web hosting, operational management and application services remain popular with our clients, new kinds of 'as a Service' offerings are appearing to meet new demands. We get an increasing amount of client inquiries around managed security, cyber disaster-recovery services, managed hosting, distribution channel dynamics and more.

As private equity and venture capital investment in this space has grown, we have seen a sharp increase in client interest, as well as strategic Advisory projects with companies looking to move into managed service provision. We cover key managed services sectors via in-depth reports, encompassing supply and demand, disruptive trends and regional adoption in conjunction with our Voice of The Enterprise Hosting & Cloud Managed Services research.


Market Insight

Verizon doubles down on managed security and network services

Focusing its efforts on managed networking services, managed security and professional services is a smart move for Verizon, given the lower costs, higher margins and double-digit growth rates of these sectors.

Technology & Business Insight

Northern California: Multi-Tenant Datacenter Market

Market Insight

Managed security service providers: navigating the players

Managed security services (MSS) is an emerging sector of the security and managed services market, and like many emerging service areas, can be confusing and unclear.

Market Monitor & Forecast

Managed Security Services Revenue to Exceed $17bn by 2021

Managed Security Services entail the outsourcing of some or all IT security functions to a service provider that monitors and manages the environment from an offsite location. Included in our definition are providers that take over management of on-premises security technology belonging to the customer, or that deploy security technology to the customer’s premises and manage it from off-site.

Market Insight

The three keys to service provider growth: automate, automate, automate

Automation promises MSPs greater efficiency and productivity, higher quality of service, scalability, increased compliance and greater profit margins. However, many MSPs have yet to recognize and embrace the full potential that automation can bring to their business.

Voice of the Enterprise

Hosting & Cloud Managed Services, Organizational Dynamics

Combining a proprietary panel of more than 60,000 senior IT buyers with our robust data-collection methodologies, 451 Research's Voice of the Enterprise: Hosting & Cloud Managed Services tracks and analyzes the disruption occurring in the market today and exposes the major opportunities for enterprises, IT vendors, suppliers and investors.

Market Insight

Arkivum and the art of managed digital archives

Data archiving has long been associated with rooms full of dusty tapes and outmoded, slow forms of storage. Archivists like to see themselves as data librarians, but are often referred to as the undertakers of the information age.