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Voice of the Enterprise: Hosting and Cloud Managed Services

Combining our proprietary panel of 38,000 senior IT buyers with our robust data-collection methodologies, 451 Research's Voice of the Enterprise: Hosting and Cloud Managed Services tracks the disruption occurring in the market today and exposes the major opportunities for IT vendors, suppliers and investors. The quarterly, survey-based research provides ongoing insight into what services enterprises seek alongside their off-premises cloud deployments.

The data collected helps answer key questions such as:

• Who are the key decision-makers driving hosting, cloud and managed services investment in the enterprise?
• What infrastructure, application, security and managed services bundles are most attractive?
• What are the critical service-provider competencies?
• What internal competencies do hosting and cloud managed services replace? What barriers to adoption do they address?
• Which vendors are considered leaders in hosting and cloud managed services?
• What are current and future spending projections for hosting and cloud managed services across technology types?
• How are hosting and cloud managed services providers and resellers evaluated and selected across key criteria such as performance, features, ROI and support?

Annual Core Research Agenda:

Workloads/Key Projects:
  • Demand for individual products across design and build, infrastructure, applications, security and managed services
  • How key projects influence the selection of infrastructure, managed application hosting and managed security services
  • Key connections between services, applications and infrastructure environments (service bundles).
Organizational Dynamics:
  • Key decision-making roles related to hosting and cloud managed services
  • Enterprise commitment to internally developing vs. outsourcing expertise for executing in hosted and public cloud environments
  • Influence of organizational policies on adoption of hosted applications and infrastructure, security and managed services
Vendor Landscape:
  • Vendors considered leaders in hosting and cloud managed services, including infrastructure operators and 'asset light' businesses
  • Service provider types, relationship models and traits most valued by IT buyers
  • The role of hosting and cloud managed services partners as advisors in public cloud decision-making
Budget and Outlook
  • Current and future spending projections for hosting and cloud managed services
  • Security and managed services as a segment of application and infrastructure spending
  • Organizational roadmaps for adoption of hosting and cloud managed services
  • Hosting, application and managed services spending impact on overall IT budget

The Voice of the Enterprise: Hosting and Cloud Managed Services Study features:

• Approximately 1,000 quarterly web-based surveys with senior IT technology buyers and managers on a worldwide basis.
• Quarterly deep-dive interviews with leading IT professionals providing a 'narrative' view of the market.
• Sampling that is representative across industry verticals as well as company size, in both private and public sectors.
• Data-driven deliverables for fast access and ability to perform segmentation work.
• Annual Vendor Window to identify key players in the space and how well they are fulfilling customer expectations.

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