Carl Lehmann is a senior research analyst in the 451 Research Applied Infrastructure & DevOps and Cloud Native research channels within S&P Global Market Intelligence. He leads coverage of process automation and integration in hybrid IT and cloud-native architectures, as well as how hybrid IT affects business strategy and operations. His research covers digital automation platforms (including workflow and business process management suites), robotic process automation technology, process discovery and mining technology, and hybrid integration platforms (including integration PaaS and application programming interface management). Previously, Carl was a principal analyst at BPMethods, where he advised clients on business strategy and process management using the practices in his book “Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency," published by Taylor and Francis Group. Carl was also a senior VP of strategy and product management for a B2B integration firm (now OpenText) and served 10 years as VP of research for IT advisory firms Gartner and META Group advising Fortune 500 clients. Carl's career began as a project manager for AT&T and a product manager for Digital Equipment Corporation (now Hewlett Packard Enterprise). He is a graduate of Boston University School of Management.
The vendor envisions that in modern digital workplaces, people will be supported by software robots for repetitive tasks and new intelligent AI agents able to interpret context, adapt to changes, and make decisions to handle more complex and dynamic processes. To UiPath, AI is of little of value without automation.
Many IT professionals believe DevOps is dead and platform engineering is the future. However, just as DevOps displaced agile methodology 15 years ago, yet agility continues to be a priority focus in enterprise IT, DevOps will live on as the construct for collaboration across teams that are not necessarily accustomed to working together.
At its recent conference, the company announced new capabilities for its HashiCorp Cloud Platform. It has been enhanced to address tasks associated with long-term operation and maturity challenges larger enterprises face when building and managing their IT infrastructure and applications.
Dreamforce is still the largest customer experience vendor event, with a focus on applications, data and artificial intelligence. While prior events spoke about the benefits of co-pilot technology using Einstein AI and Data Cloud, Dreamforce 2024 marked its launch into agentic AI.
Vendors in the integration platform-as-a-service market have been preparing to handle diverse integration challenges associated with cloud computing of all types. They have equipped their platforms to enable multicloud and hybrid cloud integration, link devices and things in IoT architectures, and provide API management, among other capabilities. In so doing, they have evolved to become multipurpose integration environments that are more aptly referred to as hybrid integration platforms.
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