Carl Lehmann is a Senior Research Analyst in the Applied Infrastructure & DevOps and Cloud Native research channels at 451 Research, a part of S&P Global Market Intelligence. He leads 451 Research's coverage of process automation and integration in hybrid IT and cloud-native architectures, as well as how hybrid IT affects business strategy and operations. The markets covered in his research include digital automation platforms (including workflow and business process management suites), robotic process automation technology, process discovery and mining technology, and hybrid integration platforms (including integration PaaS and API management).
Prior to joining 451 Research, Carl was a Principal Analyst at BPMethods, where he advised clients on business strategy and process management. His book, Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency," was published by Taylor and Francis Group in 2012. Carl was also a Senior VP of Strategy and Product Management for a B2B integration firm (now OpenText) and served 10 years as VP of Research for IT advisory firms Gartner and META Group, advising Fortune 500 clients. Carl's career began as a Project Manager for AT&T and a Product Manager for Digital Equipment Corporation (now Hewlett Packard Enterprise). He is a graduate of Boston University School of Management."
At its recent PegaWorld iNspire 2023 customer conference, Pega announced the next generation of the Pega Platform and a range of enhancements and capabilities. These include its vision and strategy to enable an "autonomous enterprise" that uses AI and automation, while keeping a human in the loop, to continuously improve and self-optimize modern digital businesses.
In late 2021, the vendor's integration and automation arm, MuleSoft, unveiled a new vision for its API management platform. Among the enhanced capabilities in its product roadmap at the time was an API Experience Hub, the latest version of which recently became generally available.
Survey results reveal that IT process automation is expected to increase, along with IT automation budgets. Respondents cite productivity, efficiency and speed as key benefits of IT automation, but challenges remain. Overall, automation provides IT organizations with a force multiplier, allowing them to preserve and better utilize scarce IT resources to serve their customers.
Findings from a recent 451 Research Voice of the Enterprise: DevOps survey show that IT automation provides IT organizations with a force multiplier, allowing them to preserve and better utilize scarce IT resources to serve their customers.
The company is gearing up to compete in the generative AI era with new AI-powered offerings, automation discovery and analysis capabilities, ideation and evaluation tools, and a program methodology designed to drive a new system of work within enterprises. Automation Anywhere is not simply absorbing generative AI into its platform, it is enabling its capabilities to be integrated with other automation and integration vendors,
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