Carl Lehmann is a Senior Research Analyst in the Applied Infrastructure & DevOps and Cloud Native research channels at 451 Research, a part of S&P Global Market Intelligence. He leads 451 Research's coverage of process automation and integration in hybrid IT and cloud-native architectures, as well as how hybrid IT affects business strategy and operations. The markets covered in his research include digital automation platforms (including workflow and business process management suites), robotic process automation technology, process discovery and mining technology, and hybrid integration platforms (including integration PaaS and API management).
Prior to joining 451 Research, Carl was a Principal Analyst at BPMethods, where he advised clients on business strategy and process management. His book, "Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency," was published by Taylor and Francis Group in 2012. Carl was also a Senior VP of Strategy and Product Management for a B2B integration firm (now OpenText) and served 10 years as VP of Research for IT advisory firms Gartner and META Group, advising Fortune 500 clients. Carl's career began as a Project Manager for AT&T and a Product Manager for Digital Equipment Corporation (now Hewlett Packard Enterprise). He is a graduate of Boston University School of Management.
Like several vendors serving the content management and process automation markets, Hyland needs to grow to compete with larger, well-established rivals. Alfresco will help Hyland bulk up to better position in and serve the expanding intelligent process and content automation markets.
Several dynamic and tangential technology markets that currently coexist are now converging to enable digital business, and will drive considerable enterprise investment, private funding and M&A activity. Hyland's acquisition of Another Monday demonstrates yet another example.
Early enterprise architecture management tools were complex and costly, but they played a valuable role in mapping strategy to execution and understanding the implications of change. Such awareness is still needed, and now the rising wave of business transformation and process automation requires modern planning and modeling tools that reduce complexity and effort.
By year end, IBM plans to have productized an RPA offering based on its purchase of startup WDG, and to have made this a core element of its own AI-infused automation technology and product platform. It joins the list of top automation vendors that have followed this path.
The company found that its acquisition strategy and the migration to its HANA architecture needed to be supported by an equally savvy integration strategy, and enabled with technology to drive its vision of an Intelligent Enterprise. After considerable investment, its iPaaS has what is needed.
Process and task automation have become top priorities as part of digital transformation strategies of nearly all organizations. But automation itself isn't sufficient. Automation must add new value through data-driven analysis that makes processes, developers and users smarter and outcomes more predictable. Emerging automation technology represents new, pragmatic means to gain an edge, and industry leaders are exploiting it to enable intelligent process automation.
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