Chris Marsh leads 451 Research's program around workforce productivity, collaboration and employee engagement technologies.
Chris leads a team of analysts providing compelling strategy analysis, data analysis, market and competitive intelligence around these key technologies and on themes such as workforce transformation, employee productivity, emerging models for collaboration, remote and hybrid working, workforce analytics and employee experience strategies.
Typically, this teams supports CEOs, CTOs, CMOs, strategy, corporate development, communications, analyst relations, senior product marketers and product management teams.
Chris has been a technology analyst since 2008, the majority of that time with 451 Research.
Businesses are increasingly competing in an experience economy, where success is defined by the ability to generate and monetize emotional engagement among consumers. This raises the bar when it comes to how businesses need to organize themselves, deliver and scale, and is causing a rethinking of how work happens across an organization.
Businesses are competing in an experience economy, where success is defined by the ability to generate and monetize engagement among consumers. Here in Part 1, we discuss five of the 10 key technology trends that businesses should be considering as they aim to win over consumers in this increasingly competitive economy.
Although it remains apparent in the SaaS space that product teams in organizations have not been better served by their own dedicated offerings, that is changing. The opportunity for this category is sizeable and there is growing potential for product management software vendors to find suitors.
Generative AI may have significant potential to transform a host of areas across employee and customer experiences. We examine its possible impact across financial and corporate planning, human resources, general workforce productivity, advertising and commerce, B2B revenue generation, and customer service.
New Alert Set
"My Alert"
Failed to Set Alert
"My Alert"
Here are a few tips for navigating our Research.
Quickly access any of our research and data products.
Browse the research & data that aligns with your specific interest.
Discover new and more flexible ways of finding relevant content.
Set notifications for the topics & companies you care about most.
Access any page in the dashboard from here.
Hand picked content for you and your team.
