Survey Data Hub – Voice of the Enterprise: Workforce Productivity & Collaboration, Employee Life Cycle & HR 2024
Conner Forrest is a senior research analyst at S&P Global Market Intelligence, leading coverage of human resources technology, content management and corporate performance management within the Workforce Productivity & Collaboration channel. Conner’s recent areas of concentration include AI-powered talent intelligence platforms and skills gap analysis software, generative AI in content and document management, “embedded HR” and payroll innovation, cross-organizational and modular planning platforms, and digital adoption platforms. He arrived at S&P Global Market Intelligence through its 2019 acquisition of 451 Research. Before joining 451 Research in 2018, Conner worked as a senior editor with CBS Interactive, covering a variety of global enterprise tech trends for brands including TechRepublic and ZDNet. Conner holds a Bachelor of Science degree in communication from the University of Louisville and a Master of Science degree in journalism from Northwestern University.
The past few years have forced HR to reprioritize its roles within the organization, but broader technology adoption and AI investment are beginning to redefine those roles altogether. In our Employee Life Cycle & HR 2024 survey, we highlight the impact that technologies including AI will have in redefining HR's shifting roles and skill sets as it works to build a culture of productivity and engagement.
Human resources has become more data literate over the past few years and aims to be a more strategic part of the business. New corporate prioritization of employee engagement and new advances in skills software provide an opportunity for HR to support corporate and resource planning efforts.
The company is looking to bring together a holistic picture of talent by addressing external sourcing and recruiting with its Recruit product, while also supporting talent mobility and internal sourcing in SeekOut Grow. It has also launched a generative AI assistant within its recruitment product.
Organizations are sharpening their focus on learning and development strategies to strengthen employee retention and upskilling. The rise of generative AI and its capacity for automating content creation, improving search and making contextual recommendations could upend how we think about the employee experience.
Bringing together the IP from its acquisitions of PandoLogic and Broadbean, the company has built its Veritone Hire suite, which is focused on AI-powered recruitment advertising and candidate engagement to streamline and optimize the talent acquisition process.
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