Jordan McKee is a Principal Analyst leading 451 Research’s coverage of the payments ecosystem. He focuses on digital transformation across the commerce value chain, with an emphasis on the major trends impacting payment networks, issuing and acquiring banks, payment processors and point-of-sale providers. His research helps vendors and enterprises assess the key implications of emerging technologies driving the digitization of the end-to-end shopping journey.
Jordan joined 451 Research with the company's acquisition of mobility research firm Yankee Group in 2013. Before joining 451 Research, he worked at OnProcess Technology, helping telecom and financial services businesses improve their customer experience and service supply chain strategies. Prior to this, he was a member of FM Global’s internal market research unit, analyzing trends in the insurance sector.
Jordan is frequently engaged by the media to share his insights on the payments ecosystem. He has been quoted in The Wall Street Journal, New York Times, Forbes, TIME, Businessweek and The Financial Times, and has appeared on radio and television interviews with the Associated Press and CBS. McKee is a regular speaker at client and industry events and has delivered keynotes and moderated panels at SXSW, Money20/20, Interop and ETA TRANSACT. Additionally, Jordan is a judge for the GSMA's Global Mobile Awards and SIIA CODiE Awards.
Jordan holds a bachelor's degree with a concentration in marketing from Bryant University.
The company has launched an Integrated Solutions Group to more effectively embrace high-growth distribution channels such as developers, ISVs and VARs. ISG is tasked with the not-so-small challenge of converting First Data into a more technology-centric, partner-led organization.
At WWDC, Apple's annual developer conference, the device manufacturer unveiled its expansion of iMessage to include conversational service and commerce, including a peer-to-peer payments service and Business Chat.
The vendor recently received $50m in funding to fuel its mobile wallet platform strategy in the quick service restaurant sector. While most of LevelUp's customers remain small, it is showing an ability to move upmarket and court merchants with several hundred locations.
The vendor has grown from a niche Nordic payments specialist to a global player with operations in 18 markets in little more than a decade. Recently launching in the US, Klarna has chosen to orient its primary go-to-market efforts around an alternative financing offering for e-commerce purchases.
The latent commerce potential of an ever-broadening number of connected endpoints has brought great optimism for payments stakeholders, as well as significant hype. We take a pragmatic look at the early roles of collaboration, control and intelligence in bringing next-generation commerce experiences to life.
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