Liam Eagle

Liam Eagle

Research Manager, Voice of the Enterprise: Cloud, Hosting & Managed Services | Toronto, ON

Biography

Liam Eagle is a Research Manager, VotE Hosting & Cloud. His research examines web and application hosting, managed hosting and cloud infrastructure. His research focuses in part on the adaptation of traditional hosting technologies and models to accommodate emerging needs. These include web presence SaaS, the focus on web professionals and the channel market for cloud infrastructure.

Prior to joining 451 Research, Liam was editor-in-chief at the Web Host Industry Review, where he managed a full-time editorial staff of four, along with dozens of freelancers and other contributors. In several years as co-chair of HostingCon, he built the educational program for one of the industry's most highly regarded and well-attended events.

Liam has closely covered the hosting market for more than 10 years, giving him a front-row seat for many of the transformative trends that shaped the business, including the emergence of virtualization and cloud technologies, and the development of the hosting market's partner ecosystem. He has spoken at the Hosting and Cloud Transformation Summit, HostingCon, Parallels Summit, Open-Xchange Summit and other industry events.

He holds a bachelor of journalism degree from Ryerson University in Toronto.

Geographic Coverage Global

Recent Research from Liam Eagle

  • Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations - Quarterly Customer Narratives

    The Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations survey was conducted from August through October 2017. The Quarterly Customer Narratives provide a detailed tracker of customer feedback from approximately 38 individual conversations about hosting and cloud managed services vendors, particularly in the area of infrastructure services or application hosting, providing a narrative view of the market segmented by respondent, company size, vendor(s) used, and theme (217-quote Excel report). The survey represents approximately 535 completed questionnaires and 38 individual conversations about hosting and cloud managed services vendors, primarily based in North America, Europe and Asia, providing a narrative view of the market. In addition to regular quarterly topics, this study focuses on vendor evaluations concerning the managed infrastructure and managed application services used by enterprises.

    Managed Services & Hosting Cloud Transformation

  • Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations - Quarterly Advisory Report

    Combining a proprietary panel of more than 60,000 senior IT buyers with our robust data-collection methodologies, 451 Research's Voice of the Enterprise: Hosting and Cloud Managed Services tracks and analyzes the disruption occurring in the market today and exposes the major opportunities for enterprises, IT vendors, suppliers and investors. The study represents approximately 535 completes of a web-based survey, completed by IT and cloud decision-makers worldwide, primarily based in North America and Europe, and supplemented by 40 in-depth, phone-based interviews. The sample is representative of small, medium, large and very large organizations in both the private and public sectors. In addition to the regularly quarterly topics, this survey focuses on organizational dynamics, how they are changing, and how they are impacting and impacted by hosted and cloud-based services.

    Managed Services & Hosting Cloud Transformation

  • Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations - Vendor Report Card

    The Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations survey was conducted in August through October 2017. The survey represents approximately 535 completed questionnaires and 38 individual conversations about hosting and cloud managed services vendors, particularly in the area of infrastructure services or application hosting, providing a narrative view of the market. Respondents were primarily based in North America, Europe and Asia. The Vendor Report Card profiles vendors' customer ratings and other metrics, such as likelihood to recommend and likelihood to purchase. It is based on large-sample surveys of existing customers that are currently using each vendor's product.

    Managed Services & Hosting Cloud Transformation

  • Hosting, Cloud & Managed Services

    The world of IT procurement and operations has changed. More providers are offering broader portfolios of managed and unmanaged services and hosted applications and platforms, and most (if not all) infrastructure providers have absorbed some of the practical implications of cloud computing into their operations, fundamentally altering the mode of service delivery. The Hosting & Cloud Managed Services Market Monitor was developed to more accurately track and forecast this evolving market.

    Managed Services & Hosting

  • Voice of the Enterprise: Hosting and Cloud Managed Services, Vendor Evaluations - Regional and Worldwide Crosstabs

    The Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations survey was conducted in August through October 2017. The quarterly Excel Crosstab includes complete worldwide and regional survey results, as well as key metrics and segmentations. The survey represents approximately 535 completed questionnaires and 38 individual conversations about hosting and cloud managed services vendors, particularly in the area of infrastructure services or application hosting, providing a narrative view of the market. Respondents were primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this study focuses on vendor evaluations concerning the managed infrastructure and managed application services used by enterprises.

    Managed Services & Hosting Cloud Transformation

  • Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations - Quarterly Worldwide Crosstabs

    The Voice of the Enterprise: Hosting & Cloud Managed Services, Vendor Evaluations survey was conducted from August through October 2017. The quarterly Excel Crosstab includes complete worldwide survey results, including key metrics and segmentations. The survey represents approximately 535 completed questionnaires and 38 individual conversations about hosting and cloud managed services vendors, particularly in the area of infrastructure services or application hosting, providing a narrative view of the market primarily. Respondents were primarily based in North America, Europe and Asia. In addition to regular quarterly topics, this study focuses on vendor evaluations concerning the managed infrastructure and managed application services used by enterprises.

    Managed Services & Hosting Cloud Transformation

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