Liam Eagle is a Research Director and Head of Voice of the Enterprise (VotE) and Voice of the Service Provider practices at 451 Research, a part of S&P Global Market Intelligence. As head of VotE, he leads the production of 451's enterprise survey research, and with Voice of the Service Provider, he leads surveys on IT decision-making within service provider organizations. His research focuses on service providers, with an emphasis on cloud, hosting and managed services, and how those service providers acquire, build and deliver the related technologies. Prior to joining 451 Research, Liam was editor-in-chief at the Web Host Industry Review, where he managed a full-time editorial staff, along with dozens of freelancers and other contributors. In several years as co-chair of HostingCon, he developed the educational program for one of the industry's most highly regarded and well-attended events. In roughly 20 years covering the technology services market, Liam has closely followed many of the trends that have shaped the business, platforms and partner ecosystems involved. He speaks frequently at client and industry events and is frequently quoted in technology and business publications. He holds a Bachelor of Journalism degree from Ryerson University in Toronto.
The saying goes, "The more things change, the more they stay the same." That applies to IT ecosystems, too. We dug into our Voice of the Enterprise interview archives from 2015 and found that, while there are similarities, 2024 has put a challenging new spin on enabling users and organizations with technology. Take five minutes to read five Voice of the Customer qualitative interview comments and what they mean.
As demand for AI has ramped up, a slew of impacts to global businesses have emerged, with AI strategies influencing everything from spending intent to vendor vetting.
US businesses and consumers demonstrated an overall and increasingly positive attitude toward technology spending in the third quarter of 2024, the fourth consecutive quarter of positive intent, and a slight increase from the previous quarter.
Tech Demand Indicator is a representation of near-term intention to spend money on technology among businesses and consumers, based on a composite of survey responses from individuals driving technology spending decisions in both categories.
At the most recent VMware Explore conference, a revived definition of private cloud led a newly streamlined product set; major news was the announcement of VMware Cloud Foundation 9. The first conference after the Broadcom acquisition was a smaller event, but one with greater focus.
New Alert Set
"My Alert"
Failed to Set Alert
"My Alert"
Here are a few tips for navigating our Research.
Quickly access any of our research and data products.
Browse the research & data that aligns with your specific interest.
Discover new and more flexible ways of finding relevant content.
Set notifications for the topics & companies you care about most.
Access any page in the dashboard from here.
Hand picked content for you and your team.
