By
Milan Ringol
February 16 2022 |
Market Insight
Combining 451 Research's industry-leading analysis with our Leading Indicator and Population Representative panels for an accurate view of key trends, Voice of the Connected User Landscape: Endpoints & IoT, Consumer Smartphone Trends tracks mobile device manufacturers, operating systems and purchase plans. We track shifts in future buying behavior, purchasing details and customer satisfaction. These surveys were fielded in Q3 2021, with many industries under the influence of a global component shortage and some COVID-19 outbreaks continuing to cause disruptions in the supply chain. Some smartphone usage trends that picked up in 2020 among US consumers have carried over into 2021 and could influence future smartphone purchase decisions.
Customer Experience & Commerce