Nick Patience leads 451 Research’s coverage in two key areas: digital transformation and artificial intelligence/machine learning. Nick is a cofounder of 451 Research and Research Vice President, Software. He oversees the company’s coverage of the software industry spanning four research channels: Customer Experience and Commerce, Workforce Productivity and Compliance, Data Platforms and Analytics, and Development, DevOps and ITOps.
He rejoined 451 Research in 2015 after almost three years running product marketing at e-discovery and information governance software company Recommind (now part of OpenText). He has held various senior management roles at 451 Research in both New York and London since 1999.
Prior to starting 451 Research, Nick was a financial and technology journalist with ComputerWire (now part of Datamonitor) in London and New York. Nick has a master's degree in computing science from the University of London, and a BA in Philosophy and Music from Middlesex University.
Machine learning and artificial intelligence are on everybody's lips. How are the major software vendors bringing the technology to market, and who are they targeting with their products and services?
With more machine-learning experience than most, the veteran analytics company is looking to build on success using machine learning in fraud and customer intelligence. Can it do this while maintaining a proprietary grip on its language and platform?
The content management software veteran has unleashed Magellan, its machine-learning-enabled analytics platform that CEO Mark Barrenchea billed as the next phase for OpenText when he introduced it at Enterprise World last year.
Oracle is taking an application-first approach to machine learning. It is not building a platform, it says. But will it be tempted to in the future? The first place AI Apps are coming to market is in Oracle's CX apps, with human capital management, supply chain management and ERP apps to follow.
The Indian-heritage IT services company has made AI and machine learning central to its Mosaic platform. Can it compete against its larger peers for a share of the AI windfall?
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