Raúl Castañón-Martínez is a senior analyst based in Boston focusing on business communications and collaboration technologies such as enterprise messaging, voice, bots, speech recognition and unified communications. Before 451 Research, he was a product manager at EMOSpeech, analyzing emotion recognition technology. At Comverse Network Systems, he gained significant experience in product marketing working with tier one mobile operators to define strategy, pricing and business models for voice and data products. Raúl is widely quoted in the top tier press including publications like CIO, Computer World, Fortune and Wired.
Zoom is looking to address security and privacy concerns with several initiatives, including the recently announced acquisition of secure messaging service Keybase. Together with other actions outlined in its 90-day plan, this could restore user and investor confidence, and help it emerge a stronger competitor.
The deal, announced just a few weeks after Microsoft closed its purchase of virtualized 5G specialist Affirmed Networks, signals that the buyer is serious about pushing into the heart of telecom network applications and services, and is looking at the transition to 5G as an opportunity to position itself as a telecom technology services firm.
The new release introduces features that could be particularly relevant as the economy reopens following COVID-19 shutdowns, helping organizations in the industrial sector to drive business efficiencies and provide a safe work environment for their frontline workforce.
The target brings Atlassian engineering expertise in conversational interfaces, which are becoming increasingly relevant for service management automation in areas such as IT, legal, human resources, finance and marketing. The deal is the prolific buyer's 18th purchase.
Nearly two months into the COVID-19 shutdown, there is increased pressure to reopen the economy. Although nonprescriptive, state and federal guidelines for reopening include ongoing physical distancing requirements. Voice and contactless interfaces could help employers provide a safe environment.
The enhanced integration, which allows users to start a video call from within a file, shows how a platform-based approach represents an important opportunity that could trigger the next stage for Zoom. Box has also unveiled a redesigned user interface and new features.
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