Agatha Poon is a senior research analyst supporting the 451 Research technology research group within S&P Global Market Intelligence. She brings more than 20 years of experience as a market research professional and expertise in cloud computing and business transformation strategies. She is instrumental in providing support for advisory service engagements and leads the research program in the Asia-Pacific region, with a particular focus on fast-growing and emerging markets, including mainland China, India and the ASEAN region, as well as developed Asia – Australia, New Zealand, Hong Kong and Singapore. Agatha’s recent research topics include cloud migration strategy, data and app modernization, cloud professional services, GPU cloud, sovereign cloud, telcos’ transformation strategy, cloud strategy for sustainability, partner programs and strategies, Asia-Pacific startup landscape, trend analysis – regulatory updates and sector transformation in Asia-Pacific. Previously, Agatha worked at Yankee Group, tracking a wide range of research topics including managed services, IP telephony, WAN optimization, application acceleration, cloud computing deployment models and cloud management solutions. She holds a BA and an MBA from Ohio University.
Built on top of Amazon Connect and sold through AWS Marketplace, Engage is designed to enable businesses to manage customer service at scale and from any location. In our recent conversation, Local Measure's founder and CEO, Jonathan Barouch, revealed progress, setting a positive tone for 2024.
As digitalization makes its way into key vertical segments, AWS is doubling down on its partnership strategy. In addition to AWS' investments in new programs and engagement models, we will look at the strategies of AWS and its global systems integrator partners in light of digital transformation.
Following the sale of its Latin America unit to Stonepeak in August 2022, Lumen Technologies recently closed the divestment of its Europe, Middle East and Africa division to Colt Technology Services. The vendor is now making a concerted effort to invest in select Asian markets and is prioritizing service areas for growth in 2024.
At re:Invent 2023, the vendor highlighted its efforts to boost customer impact and growth, regardless of where clients reside. Additionally, AWS underscored its regional commitments with updates on initiatives and investments aimed at local businesses and partners across the Asia-Pacific and Europe, Middle East and Africa regions.
The advisory board is composed of 14 members that have provided direct and indirect support to the Open Infrastructure Foundation, with two Platinum members, six Gold members and four local community representatives. The foundation's goal is to steer the open-source community in the region.
The global distributor is seeking to expand its capabilities with the launch of PartnerCentral, a new customer-facing marketplace. In the context of a data-driven world where partners leverage digital tools and data stewardship to differentiate themselves, Westcon-Comstor is aiming to become a preferred distributor.
New Alert Set
"My Alert"
Failed to Set Alert
"My Alert"
Here are a few tips for navigating our Research.
Quickly access any of our research and data products.
Browse the research & data that aligns with your specific interest.
Discover new and more flexible ways of finding relevant content.
Set notifications for the topics & companies you care about most.
Access any page in the dashboard from here.
Hand picked content for you and your team.
