Recent Research from Andy Golub

• VoCUL: Q3 2017 Smart Home Trends (Representative)

  By Jean Crumrine Kevin Burden Andy Golub November 29 2017 | Customer Insight

  Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Smart Home end-user survey covers demand for home automation devices including smart thermostats, home monitoring, lighting, CO and smoke detectors, smart plugs, locks and appliances. Customers also weigh in on preferred smart home manufacturers. This survey is organized into 3 sections: Overall Survey Demographics and Device Ownership, Smart home device ownership and buying plans by demographics, and Smart home device ownership and buying plans by current use. It was fielded in September 2017 among approximately 1,000 respondents.

  Customer Experience & Commerce Workforce Productivity & Compliance Mobile Telecom Internet of Things

• VoCUL: Q3 2017 ISP Trends (Representative)

  By Jean Crumrine Kevin Burden Andy Golub November 29 2017 | Customer Insight

  Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The ISP trends end-user survey covers current providers, ISP satisfaction, ISP loyalty, and preferred ISP providers. This survey is organized into 3 sections: Overall Survey Demographics and Device Ownership, ISP current and preferred providers by demographics, and ISP current and preferred providers by current use. It was fielded in September 2017 among approximately 1,000 respondents.

  Customer Experience & Commerce Managed Services & Hosting Workforce Productivity & Compliance Mobile Telecom Internet of Things

• VoCUL: Q3 2017 Consumer Smartphone Demand (Representative)

  By Jean Crumrine Kevin Burden Andy Golub November 29 2017 | Customer Insight

  Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. Topics covered in our consumer smartphone trends end-user survey include mobile device manufacturers, operating systems and purchase plans. The module is organized into 4 sections: Overall Survey Demographics and Device Ownership, Smartphone Ownership and Buying Plans by Demographics, Smartphone Ownership and Buying Plans by Current Use, and Smartphone Employee Usage. It was fielded in September 2017 among approximately 1,000 respondents.

  Customer Experience & Commerce Workforce Productivity & Compliance Mobile Telecom Internet of Things

• VoCUL: Q3 2017 Wearable Device Trends (Representative)

  By Jean Crumrine Kevin Burden Andy Golub November 29 2017 | Customer Insight

  Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Wearable devices end-user survey covers current ownership and buying plans for smart watches, health and fitness monitors, smart glasses. The survey focuses on the cannibalization impact of smart watches on health and fitness devices, customer satisfaction, most important features, and security concerns. This survey is organized into 4 sections: Overall Survey Demographics and Device Ownership, Wearable device ownership and buying plans by demographics, Wearable device ownership and buying plans by current use, and Employee usage of wearable devices. It was fielded in September 2017 among approximately 1,000 respondents.

  Customer Experience & Commerce Workforce Productivity & Compliance Mobile Telecom Internet of Things

• VoCUL: Q3 2017 Consumer Tablet Buying (Representative)

  By Jean Crumrine Kevin Burden Andy Golub November 29 2017 | Customer Insight

  Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The Tablets end-user survey covers tablet manufacturers, operating systems and purchasing plans. This survey is organized into 4 sections: Overall Survey Demographics and Device Ownership, Tablet ownership and buying plans by demographics, Tablet ownership and buying plans by current use, and Employee tablet usage. It was fielded in September 2017 among approximately 1,000 respondents.

  Customer Experience & Commerce Workforce Productivity & Compliance Mobile Telecom Internet of Things

• VoCUL: Q3 2017 TV Service Provider and Alternative TV Trends (Representative)

  By Jean Crumrine Kevin Burden Andy Golub November 29 2017 | Customer Insight

  Four times a year, 451 Research conducts a population representative survey of 4,000 US consumers about technology adoption, usage and buying intentions to understand how various tech trends are materializing in the mass market. The traditional and OTT TV Trends end-user survey covers customer satisfaction, loyalty, and preferred providers for traditional and alternative streaming TV services. It also covers switching plans, cord cutting and demand for streaming services including Netflix, Amazon Instant Video, iTunes, Hulu, Sling TV, HBO Now, CBS All Access, and streaming devices such as Roku, Apple TV, Chromecast. This survey is organized into 3 sections: Overall Survey Demographics and Device Ownership, Current TV providers, switching plans, and OTT services by demographics and Current TV providers, switching plans, and OTT services by current use. It was fielded in September 2017 among approximately 1,000 respondents.

  Managed Services & Hosting Mobile Telecom Internet of Things

More research from Andy Golub